CHARLOTTE KERWICK
Bloomfield,NJ
Summary
- Skilled communicator, adept at business writing and editing, project oversight, managing staff and stakeholders and building strong relationships. Proven experience in project management, sales and marketing, as well as supporting C-Suite executives. Resourceful, proactive problem-solver adept at establishing effective structures and processes to facilitate workflow and achieve business goals. Able to see the big picture while focused on essential details.
Overview
2025
2025
years of professional experience
Work History
Archive Assistant, Promotion and Distribution Officer for UN Radio
THE UNITED NATIONS
Executive Assistant
Egon Zehnder International
01.2022 - 10.2024
- Coordinated searches for c-suite executives at this global executive search and leadership advisory firm.
- Built strong relationships with clients, candidates and internal/external stakeholders.
- Provided administrative support for multiple consultants, managing highly complex calenders across global time zones.
- Prepared client facing documents and presentations. Taking minutes at client meetings and overseeing follow through on action items assigned to collaborative team members.
- Arranged both domestic and international travel, creating detailed itineraries, agendas and meeting materials.
- Processed travel expenses and reimbursements for consultants and candidates.
Executive Assistant
Corporate Travel Management
07.2014 - 07.2024
- Provide administrative and managerial support to the EVP and Officer of a large corporate travel management company, enabling the EVP to focus on managing the sales and marketing team in a fast-paced environment
- Manage complex calendar, oversee virtual telesales staff, temporary hires and interns
- Handle confidential matters with the utmost discretion
- Write and edit internal and external communications
- Created an internal user guide for sales-related functions in company database
- Managed successful events, including US Open suite dates, Broadway theater nights and Client Appreciation dinners
- Handled vendor negotiations and catering
- Create board and sales reports, involving data analysis, projections and presentation
- Consistently receive highest performance rating and bonuses each year
- Part-time from 2022
Program Manager
Jersey Cares
05.2012 - 02.2014
- Managed monthly calendar of voluntary opportunities with 121 NJ nonprofit agency partners and oversaw volunteer recruitment and retention
- Supervised 3 AmeriCorps staff members
- Collaborated with new and existing agencies to create volunteer opportunities
- Managed the explosion of demand for support after Hurricane Sandy
- During last year, oversaw the recruitment of 14,000+ volunteers serving nearly 54,000 hours in 2,900+ volunteer opportunities with agency partners
General Manager
Impact Factory
02.2005 - 12.2009
- Managed operations and infrastructure for communications and leadership training organization comprised of 25 specialist trainers and an office team of 5
- Clients included Pfizer, BASF, House of Lords, House of Commons, Fidelity Investments, Bloomberg, Prince's Trust, National Health Service, British Airways and Lexis-Nexis
- As part of senior management team, oversaw client management, business development, marketing campaigns and human resources
- Introduced and managed the first formal appraisal system for staff
- Built the client management and administrative infrastructure that supported tripling of revenue
- Designed policies and procedures for all aspects of the company
- First point of contact for prospective clients
- Conducted all customer service training
- Successfully worked with software developers to deliver custom CRM system
- Initiated and managed pro bono relationships with 2 charities
Account Manager - Leadership & Management Training Division
CSE DEMOS
09.2002 - 11.2004
- Established and managed large leadership and training accounts for UK branch of France's second largest training firm
- Clients included the European Commission, Amnesty International, Haymarket Publishing and the United Nations Peacekeeping Division
- Represented the company at industry events, conferences and exhibitions
- Identified prospective clients, led pitches and wrote training proposals
- Consulted on expanding training programs
- Grew new Leadership Development and Management division sales by 400% in one year, from $2K of business to $80K
- Wrote winning proposal for the UN Peacekeeping force in Cyprus
- Produced successful proposal to provide management training at Amnesty International
Senior Business Development Manager
Tarsus Martex
05.1999 - 05.2002
- As Internet marketing salesperson for startup business that created websites and online advertising for new online communities such as industry portals, established and managed multiple accounts
- Sold comprehensive package including website design and CRM solutions
- Wrote proposals and led pitches
- Company sold in 2000 for £16 million
- In one year, built client base from zero to 500 and sales to $500K
- Won 'Highest Grossing Salesperson of the Month' 5 times in 1 year
- Increased the number of advertisers by up to 500% on 4 British industry portals
- Grew existing client advertising spend by 300%
Education
B.A. - English, Creative Writing focus
HUNTER COLLEGE
Skills
- Advanced communication skills
- Ensuring excellent customer service
- Project Coordination
- Administrative support specialist
- Self-starter
- Professional and mature
Publications
Published poetry and short fiction in River Train Anthology
Timeline
Executive Assistant
Egon Zehnder International
01.2022 - 10.2024
Executive Assistant
Corporate Travel Management
07.2014 - 07.2024
Program Manager
Jersey Cares
05.2012 - 02.2014
General Manager
Impact Factory
02.2005 - 12.2009
Account Manager - Leadership & Management Training Division
CSE DEMOS
09.2002 - 11.2004
Senior Business Development Manager
Tarsus Martex
05.1999 - 05.2002
Archive Assistant, Promotion and Distribution Officer for UN Radio
THE UNITED NATIONS
B.A. - English, Creative Writing focus
HUNTER COLLEGE
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