Charlotte Knudsvig
Seattle,WA
Summary
Supportive and collaborative team player with attention to detail, passion for helping others, and ability to work well under pressure to maintain positive customer experiences and complete daily tasks. Proactive problem solver with excellent critical thinking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fine Art Consultant
Castle Fine Art
Birmingham,England
08.2022 - 06.2023
- Provided professional advice on the selection, purchase and sale of artwork for clients.
- Worked with fellow sales team members to achieve group targets.
- Attended weekly team meetings to review performance goals and objectives.
- Developed a client Database to assist with present and future sales.
Front of House and Event Assistant
Dragon advisory-The Chilterns fox
Oxford,England
08.2021 - 03.2022
- Controlling social media pages, creating new and engaging content to help build a new consumer base
- Organising the first Charity event for the company
- Engaging with customers to provide events tailored to them, through managing event operations.
Front of House and Marketing Assistant
Crafty Belle Group
Oxford,England
12.2019 - 08.2021
- Controlling social media pages across multiple venues, creating new and engaging content
- Expanding existing and developing new and creative marketing ideas for the group
- Increase and drive sales through promotion
- Working closely with upper management to make sure the visions and messages for each company stays true to form
- Engaging with customers in-house and working with colleagues to provide and promote the high standards expected of the group.
Head waitress
Crazy bear Group
Oxford,England
04.2019 - 12.2019
- Promoted to Service Lead/head waitress within two weeks of employment
- Highly praised by management for my excellent customer service
- Interacting and communicating with high-profile customers in a fast-paced environment
- The creation of strong commercial awareness.
Customer Consultant
The Body Shop
Oxford,England
09.2018 - 08.2019
- Dealing with clients on a personal level, offering insight and expertise into the product portfolio and recommending routines to suit individual clients
- Clear communication with my team
- Representing the company professionally, with an intense understanding of the company and their products
- Striving to hit and exceed personal and store targets set by head office.
Education
BA (HONS) in Business and Marketing Management -
Oxford Brookes University
01.2022
Level 3 Acting Extended Diploma - DDD -
Birmingham Ormiston Academy
07.2018
10 GCSEs, grade A - C, including Maths and English Language -
Woodrush High School
07.2016
Skills
- Customer service
- Communication
- Organisation
- Confidence
- Leadership
- Problem solving
- IT
Accomplishments
- An achievement I am most proud of was the planning and conducting of a fundraiser for Macmillan cancer support. This was a challenging task, which required persistence and resilience. Through hard-work I single handily raised over £1500 for the amazing charity.
Certification
- Food handler Card
- Class 12 mixologist permit
- Driving license
- IDM Certificate in Digital and Data Driven Marketing
Timeline
Fine Art Consultant
Castle Fine Art
08.2022 - 06.2023
Front of House and Event Assistant
Dragon advisory-The Chilterns fox
08.2021 - 03.2022
Front of House and Marketing Assistant
Crafty Belle Group
12.2019 - 08.2021
Head waitress
Crazy bear Group
04.2019 - 12.2019
Customer Consultant
The Body Shop
09.2018 - 08.2019
BA (HONS) in Business and Marketing Management -
Oxford Brookes University
Level 3 Acting Extended Diploma - DDD -
Birmingham Ormiston Academy
10 GCSEs, grade A - C, including Maths and English Language -
Woodrush High School