Results-driven Development Coach with expertise in designing and executing tailored coaching programs. Proven track record in fostering talent and facilitating professional growth, leading to enhanced team performance. Demonstrated success in leadership training and cultivating a positive organizational culture. Committed to empowering individuals and teams to achieve their full potential.
1
Certification
4
years of professional experience
Work History
Assistant General Manager/ Head Coach
10 Months
Kidstrong Grandville | Grandville, MI | 01.2026 - Current
Directed daily center operations to support safe, high-quality KidStrong class experiences.
Monitored membership activity and enrollment processes to support growth and retention goals.
Hired, trained, and evaluated incoming staff and coaches to meet KidStrong's world-class standards
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Child Development Coach
3 Years 3 Months
KidStrong | Bloomfield Hills, MI | 10.2022 - 01.2026
Coached dynamic classes of 6–15 children (ages 12 months to 11 years) using the KidStrong curriculum, focused on physical, cognitive, and character development.
Conveyed training objectives, updates, and curriculum rationale to parents and guardians, fostering trust and enhancing family involvement.
Delivered high-energy, motivating instruction that prioritized safety, proper technique, and age-appropriate skill development.
Effectively conveyed training objectives, updates, and curriculum rationale to parents and guardians, fostering trust and robust family involvement.
Guided young children (ages 3 and under) and their parents through class flow with hands-on support.
Participated in monthly programming meetings to prepare for the upcoming curriculum and contribute to team alignment.
Assistant General Manager
5 Months
Kidstrong | Bloomfield Hills, MI | 06.2025 - 11.2025
Supported center operations as second-in-command, partnering with General Manager to improve team effectiveness and family experience.
Drove profitability by optimizing schedules, and overseeing the successful sale and execution of events.
Cultivated strong relationships with families, delivering consistent, value-aligned customer service that enhanced overall satisfaction.
Directed core operational initiatives, including facility upkeep, staff development, and brand consistency.
Developed strong relationships with families while delivering consistent, value-aligned customer service.
Increased profitability by optimizing schedules and managing successful sale and execution of events.
Upheld KidStrong coaching standards by giving timely feedback, and documenting coach performance.
Salesperson
3 Years
KidStrong | Bloomfield Hills, MI | 10.2022 - 10.2025
Guided customers with product knowledge and resolved inquiries to improve purchasing confidence.
Developed strong relationships with clients through effective communication.
Collaborated with team members to enhance sales strategies and techniques.
Partnered with team members to refine sales strategies, boosting overall team effectiveness.
Resolved customer inquiries and complaints efficiently to maintain satisfaction.
Provided product demonstrations and training to new sales staff.
Handled customer inquiries and complaints to ensure high levels of satisfaction and loyalty.
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