Charlotte Long
Cincinnati,OH
Summary
Dynamic Supply Chain Assistant with a proven track record at Azelis Americas Case, enhancing supplier lead times and ensuring compliance. Skilled in ERP systems and inventory tracking, with a keen attention to detail. Demonstrated ability to quickly adapt, achieving cost savings and efficiency improvements in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Supply Chain Assistant
Azelis Americas Case
04.2022 - 04.2024
- Improved supplier lead times by proactively addressing potential bottlenecks in the process, ensuring on-time deliveries from vendors.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Monitored and managed open orders and ensure daily update of backorder line
- Ensured proper and on-time suppliers invoice matching
- Reviewed Saving Cost Analysis Certificates from suppliers
- Generated closing of orders so that PO status is 'received and SO status is 'delivered' when appropriate
- Provided cover for Supply Chain Administration team as required
- Collaborated to continuous improvement of logistics to ensure efficient cost - quality – lead time balance
- Developed expertise in all processes and work instructions and support development of best practice
- Provided regular feedback to CRM Key Users to enable operational excellence, efficiency and effectiveness
Senior Contracting and Licensing Trad Service Rep
Ohio National Financial Services
04.2019 - 04.2022
- Took calls from Agents and Agencies
- Processed new Agent contracts
- Ensured contract requirements were received
- Maintained productivity and quality standards at all times
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday
Life/DI New Business Financial
Ohio National Financial Services
04.2015 - 09.2018
- Proven ability to learn quickly and adapt to new situations
- Processing of payments made by clients to go towards the payment of premium on new Life and DI products
- Processing of Not Taken letters
- Processing and sending follow-up emails to remind Agents of the requirements still required to pay their cases
- Processing of Conversion payments
- Verified direct deposit payments prior to processing, while checking for accuracy and ownership of the account
Document Management Center Clerk
Ohio National Financial Services
10.2012 - 04.2015
- Processing and Doc-Splitting of Agent contracts
- Processing and Doc-Splitting of death claims and documents
- Processing and preparing checks for deposits regarding new and current contracts
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
- Other duties as assigned
Education
Bachelor of Arts - Business
University of Phoenix
Skills
- Receiving
- Inventory Tracking
- ERP systems proficiency
- Invoice management
- AS400
- Chempax experience
- D365 Claimfacts experience
- Attention to Detail
- Insurance experience
Timeline
Supply Chain Assistant
Azelis Americas Case
04.2022 - 04.2024
Senior Contracting and Licensing Trad Service Rep
Ohio National Financial Services
04.2019 - 04.2022
Life/DI New Business Financial
Ohio National Financial Services
04.2015 - 09.2018
Document Management Center Clerk
Ohio National Financial Services
10.2012 - 04.2015
Bachelor of Arts - Business
University of Phoenix
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