Charlotte Malcolm
Mount Vernon
Summary
I am an experienced paraeducator working alongside and supporting students with IEPs. I am committed to fostering a positive learning environment for all students, of differing educational backgrounds. I believe in providing students with individual plans in order to ensure the best educational outcomes. My main motivation is providing students with a truly inclusive learning experience.
Overview
6
6
years of professional experience
Work History
Paraeducator in TK-2nd Grade Resource Room
Little Mountain Elementary
Mount Vernon
12.2024 - Current
- Provided individual support to students (TK-2nd) with personalized academic, behavioral, and emotional needs through specified learning plans.
- Supports students' one-on-one in a classroom setting with an academic or behavioral IEP.
- Facilitated individual resource room time. Provide students with breaks, academic support, and social-emotional activities.
- Facilitated group studies to reinforce lesson concepts for students who require more time.
- Implemented behavioral strategies, including de-escalation strategies made specific to students, in order to promote a more positive outcome.
- Administered academic testing, and record data. Collaborate with teachers based on the data collected and inclusion strategies.
- Maintained supervisory responsibilities in the classroom, playground, and cafeteria.
- Participated in training courses through the Mount Vernon School District. These courses aided in enhancing my ability to support diverse learners.
- Motivated to provide students with a supportive and inclusive learning environment.
Server
Olive Garden
Burlington
01.2024 - Current
- Provided guests with prompt service to ensure their overall satisfaction.
- Delivered food and beverages to guests in a timely manner.
- Ensured the cleanliness of the restaurant was to standard throughout the duration of my shift.
- Certified server and bar trainer. Ensure that new hires maintain company standards.
- Answer guests' questions regarding the menu, while providing recommendations that suit their interests.
- Handle cash and card transactions daily.
- Maintain communication with managers, hosts, bussers, kitchen staff, and other servers to promote a better flow in the restaurant.
- Multitasked and maintained composure while in a high-volume environment.
Lab Assistant to Dr. Raymond Quock
Washington State University Pullman
Pullman
08.2022 - 05.2024
- Worked alongside graduate and undergraduate students in a lab setting regarding the effects of hyperbaric oxygen chambers on mice experiencing withdrawal.
- Injected mice with controlled variable and independent variable.
- Observed surgeries on mice.
- Recorded withdrawal symptoms and adverse behaviors shown by mice.
- Administered treatment inside the hyperbaric oxygen chamber to mice experiencing withdrawal.
- Documented experimental procedures and results within set safety regulations.
- Collaborated with graduate students and professors to support the ongoing projects and experiments.
- Followed our laboratory's safety protocols while handling hazardous materials, including needles, in the laboratory.
- Trained new staff on laboratory procedures regarding handling mice. Informed new staff on safety practices.
- Ensured that laboratory procedures are followed correctly at all times, in order to provide the most accurate data collection.
Hostess and To-Go Specialist
Mexico Cafe
Mount Vernon
08.2020 - 08.2023
- Greeted and seated customers promptly upon arrival.
- Managed reservations and guests' seating arrangements.
- Collaborated with servers to ensure the best dining experiences.
- Handled customer questions and requests with professionalism.
- Assisted in training new host staff on our dining procedures.
- Monitored dining room flow to gauge wait times for guests.
- Maintained communication between the kitchen, servers, bussers, and other hosts.
- Maintained cleanliness and organization in the designated waiting area.
- Made engaging and friendly conversation with guests.
- Answered phone questions regarding reservations, sent in takeout orders, and responded to service questions.
- Packed to-go orders while maintaining my other responsibilities in the dining room.
- Handled cash and card payments from guests.
Genetic Biology Teaching Assistant
Washington State University Pullman
Pullman
08.2022 - 12.2022
- Aided students through study sessions to support a better understanding of biological concepts.
- Graded assignments and provided feedback to students on their performance and understanding.
- Helped students find bacteriophage samples around our campus.
- Assisted graduate student in preparing laboratory materials and equipment.
- Demonstrated proper laboratory techniques to aid students' understanding of what classroom objectives are expected from their assigned experiments.
- Answered students' questions regarding lab work, assignments, lab procedures, and classroom objectives.
- Collaborated with a graduate student and a professor in order to ensure that the students were offered the best support possible.
- Supervised laboratory environments to ensure that safety protocols were followed.
Crew Member
AMC Theatres
Burlington
09.2019 - 05.2021
- Provided exceptional customer service to enhance guest experiences with the company.
- Supervised the ticketing booth and concession stand efficiently during a variety of guest volumes.
- Maintained cleanliness and organization in all areas of the theatre.
- Collaborated in a timely manner with team members to ensure smooth operations at all hours of the day and night.
- Trained new crew members on operational procedures in the concession stand, and customer service standards.
- I received the “Crew Member of the Month” award within six months of my hiring.
- Handled guest questions and concerns to resolve any issues quickly, kindly, and professionally.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA07-2024
Bachelor of Arts - Criminal Justice And Criminology
Washington State University
Pullman, WA07-2024
Associate of Arts - General Studies
Skagit Valley Community College
Mount Vernon 06-2021
High School Diploma -
Mount Vernon High School
Mount Vernon, WA06-2021
Skills
- Focus on providing all students with inclusive education
- Honoring students' individual educational plans
- Working with students in order to find the best way to improve their academic experience, performance, and social-emotional skills
- Working alongside educators, school psychologists, and behavioral specialists toward a common goal
- Supporting students with patience and understanding
- Experience working with students with differing needs and response plans
- Multiculturally competent
- Emotionally intelligent
Affiliations
- Washington State University Alumni Association, Pullman, WA
- Tlingit and Haida Indian Tribes of Alaska Member, Juneau, Alaska
- Sealaska Regional Corporation, Juneau, Alaska
- Huna Totem Corporation, Hoonah, Alaska
Accomplishments
Washington State University, University Achievement Scholarship Award
Timeline
Paraeducator in TK-2nd Grade Resource Room
Little Mountain Elementary
12.2024 - Current
Server
Olive Garden
01.2024 - Current
Lab Assistant to Dr. Raymond Quock
Washington State University Pullman
08.2022 - 05.2024
Genetic Biology Teaching Assistant
Washington State University Pullman
08.2022 - 12.2022
Hostess and To-Go Specialist
Mexico Cafe
08.2020 - 08.2023
Crew Member
AMC Theatres
09.2019 - 05.2021
Bachelor of Science - Psychology
Washington State University
Bachelor of Arts - Criminal Justice And Criminology
Washington State University
Associate of Arts - General Studies
Skagit Valley Community College
High School Diploma -
Mount Vernon High School