CHARLOTTE MCCARTHY
Kenosha
Summary
Dedicated and hardworking second-year college student with strong customer service skills and a keen attention to detail. Quick learner with a strong work ethic, able to multitask in fast-paced settings while ensuring accuracy and customer satisfaction. Seeking opportunities to apply problem-solving abilities and teamwork skills in a professional setting.
Overview
3
3
years of professional experience
Work History
Campus Ambassador
University Of Wisconsin Colleges
Kenosha, WI
08.2025 - Current
- Provided guidance to new students, helping them navigate campus resources and services effectively.
- Lead tours for prospective students.
- Managed multi-line phone system, directing inquiries to appropriate departments and providing information to students and parents.
- Prepared enrollment and informational packets for incoming students.
- Provided general office support.
CASHIER
Twice is Nice
Carol Stream, IL
09.2022 - 08.2024
- Processed customer transactions and provided excellent customer service
- Managed and organized incoming donations efficiently
- Merchandised products and created engaging end-cap displays
- Executed daily closing procedures and maintained store operations
- Collaborated with team members to maintain store organization and cleanliness
Education
Student - Communications
University of Wisconsin Parkside
Kenosha, WI12-2028
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WHEATON NORTH H.S.
01.2024
Skills
- Customer Service
- Cash Handling
- Merchandise Display
- Inventory Management
- Team Collaboration
- Leadership
- Microsoft Office – Excel, PowerPoint, Word
- Google – Google Docs, Google Slides, Google Sites
Accomplishments
- Breakfast of Champions Award
- Deans List - Fall 2024, Fall 2025
Timeline
Campus Ambassador
University Of Wisconsin Colleges
08.2025 - Current
CASHIER
Twice is Nice
09.2022 - 08.2024
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WHEATON NORTH H.S.
Student - Communications
University of Wisconsin Parkside