Charlotte McGee
Yuba City
Summary
E-Commerce Sales Manager experienced in product merchandising and order fulfillment. Drove sales growth through strategic marketing and effective inventory management while enhancing online presence and customer satisfaction. Front End Cashier processed customer payments with accuracy, balancing cash drawers and reconciling credit machine printouts, demonstrating strong communication and customer engagement skills.
Overview
2014
2014
years of professional experience
Work History
E-Commerce Sales Manager
Self Employed Web
Yuba City
2012 - 2019
- Created and maintained product listings on e-commerce websites, optimizing for visibility and user experience.
- Managed online product listings, ensuring accurate descriptions and high-quality images to enhance customer engagement.
- Implemented search engine optimization techniques on website pages to improve organic search rankings and traffic.
- Conducted market research to identify trends and enhance product offerings online.
- Processed customer orders and coordinated timely shipping with logistics partners.
- Processed payments for customers' purchases via credit card, PayPal, or other payment methods.
- Updated inventory records using e-commerce management systems for accuracy.
Diertary Helper
Oroville Hospital
Oroville
03.2006 - 11.2013
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Prep food items for nursing stations
- Set up tray line with items to be served
- Washed and sanitized equipment, surfaces, and refrigerators to maintain hygiene standards
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
- Maintained clean, dry work area to minimize risk of incidents and ensure safety
- Properly labeled and stored food items
- Prepared ingredients and restocked supplies during downtime to support efficient service
- Washed dishes, pots, and pans using appropriate cleaning techniques
Dishwasher Food Prep
CoCos Resurant
Yuba City
10.1999 - 10.2000
- Prepared ingredients for cooking by accurately measuring and chopping vegetables to support timely meal preparation
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats
- Maintained cleanliness of kitchen areas by removing trash and organizing supplies for optimal workflow
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health
- Loaded and unloaded dishwashers while hand-cleaning large pots to ensure readiness for service
- Scraped, washed and efficiently stacked dishware, utensils and glassware to keep kitchen ready for customer demands
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Cleaned dishes using appropriate methods to ensure hygiene and cleanliness
Cashier
Target
Yuba City
06.1990 - 10.1999
- Guided customers through purchases, item location, and reward program enrollment to enhance loyalty and satisfaction
- Operated cash register for cash, check and credit card transactions with accuracy
- Welcomed and greeted customers and offered friendly, knowledgeable assistance
- Provided prompt and knowledgeable assistance to customers by answering questions and fulfilling requests
- Restocked and organized merchandise in front lanes to increase product visibility and sales
- Counted cash in register drawer to ensure accurate balance at beginning and end of shift
- Quickly and accurately counted drawers at start and end of each shift
Diet Aid/Utility Dishwasher
The Fountians
Yuba City
1996 - 1999
- Prepared and served meals in alignment with dietary guidelines and resident preferences, enhancing meal satisfaction.
- Assisted in the preparation of meals for patients according to dietary requirements.
- Collaborated with kitchen staff to streamline meal delivery process, ensuring timely service to residents.
- Operated industrial dishwasher to maintain the cleanliness of kitchenware and utensils.
- Monitored dishwashing supplies, ensuring consistent availability for uninterrupted daily operations.
- Attended educational seminars related to dietetics and nutrition when available.
Cashier
Kmart
Yuba City
05.1983 - 02.1994
- Processed cash, check, and credit card transactions accurately to ensure efficient checkout experience
- Assisted customers with purchases, item location, and reward program enrollment to enhance loyalty and satisfaction
- Restocked and organized merchandise in front lanes to optimize product visibility and encourage sales
- Counted cash in register drawer at beginning and end of shift
Education
ServSafe Certificate of Achievement
National Restaurant Association
01-2023
Wilson High School
Yuba City, CAApplied Marketing / Cerificate of Proficiency
R.O.P. Tranning Center
Yuba City, CANursing Assistance/ C.N.A. Cerificate
Sunrise Care Center
Yuba City, CASkills
- E-commerce operations
- Online sales strategy
- Digital marketing
- E-commerce analytics
- Search engine optimization
- Payment processing
- Order fulfillment
- Inventory management
- Stocking and replenishing
- Product merchandising
- Data analysis
- Customer relationship management
- Supply chain management
- Customer service
- Marketing strategy
Timeline
Diertary Helper
Oroville Hospital
03.2006 - 11.2013
Dishwasher Food Prep
CoCos Resurant
10.1999 - 10.2000
Cashier
Target
06.1990 - 10.1999
Cashier
Kmart
05.1983 - 02.1994
E-Commerce Sales Manager
Self Employed Web
2012 - 2019
Diet Aid/Utility Dishwasher
The Fountians
1996 - 1999
ServSafe Certificate of Achievement
National Restaurant Association
Wilson High School
Applied Marketing / Cerificate of Proficiency
R.O.P. Tranning Center
Nursing Assistance/ C.N.A. Cerificate
Sunrise Care Center