Charlotte Mckissick
Irmo,SC
Summary
Dynamic Warehouse Manager with extensive experience at USPS, adept in optimizing operations and enhancing productivity. Proven leadership in training teams and implementing efficient inventory management practices. Skilled in forklift operation and communication, consistently achieving high customer satisfaction and streamlining processes to drive success. Passionate about leveraging 30 years of management expertise to contribute effectively. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Warehouse Manager/Forklift Operator
F & J JANITORIAL
Cayce, SC
05.2025 - Current
- Efficiently pulled and prepared orders for shipment, ensuring accuracy and timeliness
- Maintained a clean and organized work area, promoting safety and efficiency
- Collaborated with team members to meet daily production goals and deadlines
- Performed quality checks on products before packaging to ensure customer satisfaction
- Operated material handling equipment such as forklifts or pallet jacks to transport goods within the warehouse
- Assisted in inventory management by conducting regular cycle counts and reporting discrepancies
- Followed established procedures for labeling, packaging, and securing shipments for transportation
- Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
- Adhered to all company policies, procedures, and safety regulations while performing job duties
- Contributed ideas for process improvements that enhanced productivity levels in the warehouse operations
- Trained new employees on proper pulling techniques, safety protocols, and company standards
- Maintained accurate records of pulled orders using computer systems or manual documentation methods
- Collaborated with other departments such as receiving or shipping to resolve any order-related discrepancies or delays
- Ensured compliance with product storage requirements based on temperature control guidelines
- Managed multiple tasks simultaneously in a fast-paced environment without compromising accuracy
- Implemented best practices for inventory organization to minimize errors during order fulfillment process
- Safely operated warehouse equipment following proper training procedures
- Demonstrated strong attention to detail when verifying item quantities against pick lists prior to packaging
- Assisted in the training of new warehouse personnel on picking procedures and safety protocols
Retired Postal Worker
USPS
Anchorage, AK
06.2020 - 05.2025
- I've spent the last 5 years doing community volunteering and welcomed three new grandchildren into my life thus spending months in the Pacific North West.
- I've traveled extensively during that time as well enjoying the sun and sea.
- I've established a home and roots in South Carolina now and although incredibly content and settled in I miss being an integral part of an organization.
- During my 5 year hiatus I volunteered as an advisor to women of all ages and backgrounds globally giving life advice and support.
- I write for an online magazine and have a column on recipes I've tried and made changes to as well.
- I'd like to use my knowledge and experience to enhance the business that chooses to bring me in.
- 30 years experience in management and operations gives me a wealth of knowledge I'd love to share.
USPS Mail Handler
USPS
Anchorage, AK
09.2012 - 06.2020
- Operated forklift to load and unload shipments from trucks, ensuring safe handling of goods
- Efficiently organized and stacked pallets in designated areas, optimizing warehouse space utilization
- Performed regular inspections on forklift equipment to ensure proper functioning and reported any maintenance issues
- Collaborated with team members to prioritize tasks and meet daily production goals
- Adhered to safety protocols and guidelines while operating forklift machinery, minimizing accidents or injuries
- Utilized handheld devices or RF scanners to track inventory movement within the warehouse
- Worked efficiently in a fast-paced environment, meeting tight deadlines without compromising quality standards
- Safely operated other material handling equipment such as hand trucks or pallet jacks when required
- Assisted in the loading/unloading of hazardous materials following strict safety protocols
- Efficiently managed multiple tasks simultaneously, prioritizing based on urgency and importance
Postmaster
USPS
Anchorage, AK
09.2005 - 09.2012
- Developed and implemented strategies to improve productivity and streamline processes
- Led a team of XX employees, providing guidance and support to ensure efficient operations
- Managed daily operations, including scheduling, inventory management, and customer service
- Maintained high standards of quality control to ensure customer satisfaction
- Created and maintained budgets, monitoring expenses to meet financial targets
- Implemented new technology systems to enhance operational efficiency
- Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
- Resolved customer complaints or issues promptly while maintaining a positive brand image
- Ensured compliance with all regulatory requirements related to health, safety, sanitation, etc
- Analyzed financial data to identify areas for cost reduction or revenue growth
Education
Some College - Accounting and Business
Los Medanos College, Alaska Career College
Anchorage, AK05.2017
Management Training Program - All aspects of personnel management, Safety Protocols, Office Administration, Timekeeping, Record Keeping, Government Compliance
USPS
Anchorage, AK09.2005
Skills
- Load and unload operations
- Communication skills
- Inventory stocking
- Organizational abilities
- Auditing expertise
- Accounting proficiency
- Time management
- Customer service excellence
- Administrative support
- Heavy lifting capabilities
- Freight handling experience
- Merchandising skills
- Leadership qualities
- Order picking efficiency
- Financial report writing
- Driving skills
- Microsoft Word proficiency
- Warehouse operations experience
- Accounts receivable management
- QuickBooks knowledge
- Forklift operation
- RF scanner usage
Certification
- Forklift Certification
- Driver's License
References
References available upon request.
Timeline
Warehouse Manager/Forklift Operator
F & J JANITORIAL
05.2025 - Current
Retired Postal Worker
USPS
06.2020 - 05.2025
USPS Mail Handler
USPS
09.2012 - 06.2020
Postmaster
USPS
09.2005 - 09.2012
Some College - Accounting and Business
Los Medanos College, Alaska Career College
Management Training Program - All aspects of personnel management, Safety Protocols, Office Administration, Timekeeping, Record Keeping, Government Compliance
USPS
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