Charlotte Moran Manning
Rio Rancho,NM
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
34
34
years of professional experience
Work History
Office Manager
SignArt of New Mexico, Inc.
Albuquerque, New Mexico
02.1989 - 04.2023
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Created and maintained accurate records of permits, applications, and related documents.
- Assisted with the coordination of activities between multiple departments for permit processing.
- Maintained updated knowledge of applicable state and local laws, regulations, and requirements related to permits.
- Prepared reports summarizing status of pending permits or issued permits.
- Submitted permit applications to appropriate agencies in a timely manner.
- Reviewed completed permit applications for accuracy and completeness prior to submission.
- Processed payments associated with permitting activities as required by regulations or policies.
- Monitored progress of submitted permit applications until approved or denied by agency authorities.
- Responded promptly to inquiries from customers regarding permit status or general questions about permitting processes.
- Conducted research on various topics relating to permitting processes as needed.
- Advised project teams on all relevant aspects of the application process including timelines, costs, materials.
Education
High School Diploma -
Valley High School
Albuquerque, NM05-1981
Skills
- Customer Service
- Data Entry
- Billing
- Compliance Monitoring
- Supply Management
- Office Management
- Administrative Support
- Bookkeeping
- Account Reconciliation
- Payroll and Budgeting
- Regulatory Compliance
- Office Administration
- Clerical Support
- Banking Operations
- Credit and Collections
- Payroll Processing
- Human Resources
- Relationship Building
References
References available upon request.
Timeline
Office Manager
SignArt of New Mexico, Inc.
02.1989 - 04.2023
High School Diploma -
Valley High School
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