Summary
Overview
Work History
Skills
Timeline
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Charlotte Neubauer

Summary

Multifaceted professional looking to put a wide range of experience and skills to use in creative and challenging ways.

Overview

16
16
years of professional experience

Work History

Receptionist

DeLoa & Son's Construction
Papillion, NE
04.2022 - Current
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted with special projects assigned by management when required.
  • Prepared new hire welcome packages with necessary paperwork and vital details.
  • Ensured the reception area was constantly tidy, welcoming, and secure for customer satisfaction.

Office Manager / Office Staff Trainor

ABC Seamless
Omaha, NE
06.2017 - 02.2022
  • Developed and executed an onboarding program for office personnel, tailored to individual learning styles within a structured tiered system
  • Created a comprehensive job manual for office employees, detailing step-by-step instructions for all job functions.
  • Developed a checks and balances system to help track job performance between peers, leading to self-directed improved performance.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained filing system for records, correspondence and other documents.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Office Manager

Exceptional Artists
Omaha, NE
08.2015 - 05.2017
  • Manages necessary operations for successful live entertainment events, including securing permits and ensuring insurance coverage for venue patrons and employees.
  • Efficiently handled a substantial volume of incoming emails from diverse parties such as talent agencies, tour management teams, and media outlets involved in advertising campaigns while also liaising with venue managers, technical directors, and marketing managers
  • Efficiently handles all office file organization, incoming mail management, and business expense tracking through diligent bookkeeping.

Administrative Assistant

Pennie Z. Davis Child Development Center
Omaha, NE
06.2008 - 06.2015
  • Coordinates daily schedules to ensure proper staffing ratios for 45 employees.
  • Manages reception area by greeting clients, families, staff, and visitors.
  • Successfully responded to and complied with all inquiries or requests made by families, staff, and clients both in person and over the phone.
  • Creates and maintains necessary weekly, monthly reports, and other operational documents for Child Development Centers.
  • Cultivate strong connections with both colleagues from various departments and community members in order to enhance collaboration.

Skills

  • Proficient with Information Technology
  • Logical and Creative Problem Solver
  • Excellent Relationship Builder
  • Verbal and Written Communication

Timeline

Receptionist

DeLoa & Son's Construction
04.2022 - Current

Office Manager / Office Staff Trainor

ABC Seamless
06.2017 - 02.2022

Office Manager

Exceptional Artists
08.2015 - 05.2017

Administrative Assistant

Pennie Z. Davis Child Development Center
06.2008 - 06.2015

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Charlotte Neubauer