CHARLOTTE NISTRIAN
Employee Engagement Program Manager & Communications Specialist
Kent,WA
Summary
As a people-first professional, I specialize in elevating employee engagement, experience, and culture through strategic initiatives. I believe that when your people are at their best, your business is at its best. My extensive experience includes developing global programs, leading cultural transformation strategies, and managing employee communications for organizations like SAP and the Bill & Melinda Gates Foundation. I'm known for my innovative approaches, such as the Appreciation and Recognition Strategy at SAP and the Annual Employee Week at the Gates Foundation. Additionally, I've effectively managed diverse communications channels, ranging from company-wide newsletters to social media platforms. My commitment to fostering a positive work environment is underscored by my emphasis on health & well-being and diversity, equity, and inclusion. I excel in connecting with individuals at all levels and fostering a collaborative environment. What sets me apart is my unwavering positive attitude and infectious enthusiasm for my work and for others.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Engagement Program Manager - People & Culture, Intelligent Spend & Business Network
SAP
1 2021 - Current
- Builder of global programs to improve employee experience and drive engagement for 7,500-person unit by analyzing employee survey data, launching listening campaigns, and partnering with execs, HR & DEI teams
- Conceived, developed, and now lead department's Appreciation and Recognition Strategy and Health and Well-being Strategy ("IndiSPENDsable Awards", "Healthy Habits" and "Fit Together Challenges")
- Create and run communications for all owned programs and initiatives including and not limited to campaigns, executive communications, newsletters, SharePoint sites
- Teams' DEI representative, partnering with global DEI leaders to improve SAP's DEI KPIs
- Develop and lead organizations' cultural transformation strategy around SAP's "How We Win" values
- Develop and lead AI Adoption campaign for non-coding use cases and Microsoft Copilot
Senior Communications Specialist & Engagement Program Manager - People Connection Team
SAP Concur
02.2020 - 01.2021
- Executive communications manager for weekly, company-wide Health & Well-being newsletter
- Owner of connectX, a month-long global program consisting of live and virtual learning sessions, keynotes, and events to help employees run at their best
- Co-owner of the Catalyst Experience, a 10-week global development program for top performers
- Led People-focused sessions during company-wide All Hands meetings and moderated high-profile speaker sessions for Health & Well-being experiences for an 8,000+ employee audience
Project Manager & Executive Assistant- Office of the CEO and Innovative Technology Solutions
Bill & Melinda Gates Foundation
05.2017 - 02.2020
- Executive Assistant to CEO's Director of Communications
- Drafted briefs and managed photo and video assets for CEO's speaking and media engagements
- Project and relationship manager for external and internal media engagements for office of the CEO
- Owned Annual Employee Week for 2,000 employees: Included managing keynote speakers, division retreats, and running the Mainstage presentation with Bill & Melinda Gates and Warren Buffet
- Social media manager for CEO's Instagram
Senior Program Assistant - Innovative Technology Solutions
Bill & Melinda Gates Foundation
06.2014 - 05.2017
- Assistant to the Director and Deputy Director of Strategy, Planning and Management of the ITS team
- Co-created the Innovative Technology Solutions team and lead cultural and operational programs
- Hiring manager for ITS team Program Assistants
- Organized extensive and complex domestic and international travel for the Director
- Handled all trip planning arrangements and operations
- Managed relationships with other trip participants, vendors, and onsite staff
- Scheduled high volume of appointments and meetings and managed complex calendars for multiple Senior Program Officers
- Responsible for organizing offsites, leading team meetings, and all team retreats and team-building activities
- Compiled and processed expense reports and managed visa applications for multiple countries
Education
Bachelor of Fine Arts in Acting -
08.2005 - 05.2009
- Dean's List
- Talent Scholarship
Skills
AI Tools
undefinedTimeline
Senior Communications Specialist & Engagement Program Manager - People Connection Team - SAP Concur
02.2020 - 01.2021
Project Manager & Executive Assistant- Office of the CEO and Innovative Technology Solutions - Bill & Melinda Gates Foundation
05.2017 - 02.2020
Senior Program Assistant - Innovative Technology Solutions - Bill & Melinda Gates Foundation
06.2014 - 05.2017
University of Arizona - Bachelor of Fine Arts in Acting,
08.2005 - 05.2009
Engagement Program Manager - People & Culture, Intelligent Spend & Business Network - SAP
1 2021 - Current
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