Server
Sushi Lover
06.2023 - Current
- Counted tips and did proper calculations to ensure that all employees got their proper tip.
- Managed over 50 orders per day.
- Managed 5 tables, 3 online orders, and a phone call at the same time and left customers happy.
- Answered phone calls and answered customers questions and fulfilled take-out orders in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
