CHARLOTTE PONDER
Fairburn,GA
Summary
I have 10+years of Janitorial,Custodian and Customer Service experience. Team player,flexible and willing to learn.
Overview
12
12
years of professional experience
Work History
Environmental Services Housekeeper
Well Star North Fulton Hospital/HHS Contractor
Alpharetta, GA
06.2016 - 04.2021
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Sales Clerk
Value Village Thrift Stores
Alpharetta, GA
01.2014 - 04.2016
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Presented, rotated and date-checked products to maintain company freshness standards.
Cabin Attendant
Airserve
Atlanta Airport/Atanta,GA
07.2009 - 01.2014
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Maintained, cleaned and sanitized interior of aircraft.
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Serviced aircraft lavatories by draining, rinsing and disinfecting tank system.
- Cleaned aircraft's cockpit and replaced headsets as instructed.
- Accurately stocked aircraft inventory.
- Verified delivered supplies against requisition paperwork and documented discrepancies.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
Education
GED -
S.H. Archer High
Atlanta, GASkills
- Infection Control
- Commercial Equipment Operations
- Chemical Handling
- Cleaning and Sanitizing
Timeline
Environmental Services Housekeeper
Well Star North Fulton Hospital/HHS Contractor
06.2016 - 04.2021
Sales Clerk
Value Village Thrift Stores
01.2014 - 04.2016
Cabin Attendant
Airserve
07.2009 - 01.2014
GED -
S.H. Archer High