Charlotte Price
Mesa,Arizona
Summary
Dynamic professional with a proven track record at Fry's Food Stores, excelling in customer service and organizational skills. Expert in enhancing customer satisfaction and loyalty, demonstrated by efficiently managing over 96 shopping carts daily and spearheading staff training. Skilled in both digital art and attention to detail, adept at driving sales through strategic merchandise placement and brand promotion.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Fry's Food Stores
2022.02 - 2024.07
- Assisted customers with large purchases by carrying items to vehicles.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than 96 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Investigated and resolved customer inquiries and complaints quickly.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Trained staff on operating procedures and company services.
Education
High School Diploma -
Cactus High School
Glendale, AZ05.2021
Skills
- Digital Art
- Traditional Art
- Writing
- Animal Care
- Attention to Detail
- Organizational Skills
- Brand Promotion
- Loss Prevention
- Stocking
- Bagging
- Customer Service
- Flexible Schedule
Timeline
Courtesy Clerk
Fry's Food Stores
2022.02 - 2024.07
High School Diploma -
Cactus High School
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