Summary
Overview
Work History
Education
Skills
Software
Timeline
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Charlotte Robertson

Centerton,AR

Summary

Organized, detail-oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

22
22
years of professional experience

Work History

Tax Accountant

Walmart
07.2012 - Current
  • Leveraged Avalara, spreadsheets and databases to provide supporting documentation for schedules and journal entries.
  • Streamlined processes for increased efficiency in preparing and filing tax returns.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Developed strong relationships with clients by maintaining open communication lines and addressing concerns promptly.
  • Reconciled tax accounts for annual revenue-producing company.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Trained new employees on accounting principles and company procedures.
  • Collaborated with team members to identify opportunities for improving client services and tax strategies.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.

Accounts Receivable Assistant

Wal-Mart
07.2005 - 02.2012
  • Supported the finance team by reconciling client accounts and resolving discrepancies in a timely manner.
  • Developed and implemented strategies to improve collection processes and reduce overdue payments.
  • Developed and maintained positive relationships with clients to maximize collections.
  • Entered figures using 10-key calculator to compute data quickly.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Maintained account accuracy by reviewing and reconciling checks monthly.

Hourly Assistant Manager

Kirklands Home Decor And Gifts
09.2001 - 01.2006
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strategy to increase sales and drive profits.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

No Degree -

Henderson State University
Arkadelphia, AR

High School Diploma -

Gurdon Hi
Gurdon, AR
05.2000

Skills

  • Federal and state tax returns
  • Internal tax policies
  • Cash Flow analysis
  • Tax Return Preparation
  • State and Local Taxation
  • Indirect Tax Knowledge
  • Account Reconciliation Mastery
  • Advanced Excel knowledge
  • Bank Reconciliation
  • Account Reconciliation

Software

Exel

Microsoft Word

Avalara

SAP

Power BI

Timeline

Tax Accountant

Walmart
07.2012 - Current

Accounts Receivable Assistant

Wal-Mart
07.2005 - 02.2012

Hourly Assistant Manager

Kirklands Home Decor And Gifts
09.2001 - 01.2006

No Degree -

Henderson State University

High School Diploma -

Gurdon Hi

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Charlotte Robertson