Summary
Overview
Work History
Education
REFERENCES
Timeline
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CHARLOTTE SCOTT

Summary

Dedicated people's person with a focus in management, mentoring, team development, health and wellness, hiring and human resources. Recently obtained a masters in Counseling Psychology to support individuals and teams from the ground up. Additionally, a yoga teacher leading private and group classes.

Overview

9
9
years of professional experience

Work History

Yoga Teacher

SKY TING, PREMA, TANGERINE
New York, NY
04.2021 - Current
  • Leads private, public, workshops

EXPERIENCE MANAGER

MATCHAFUL
New York, New York
09.2021 - 03.2022
  • Managed hiring, training and boosting sales initiatives of team of 20.
  • Managed employee development, leadership trainings and intern mentorship.
  • Managed all retail buying, merchandising and tracking sales.
  • Managed all brand awareness and language
  • Manages social media associate and monthly workflow calendar.
  • Managed all visual merchandising
  • Strategized all new sales initiatives including partnerships, social media engagement and overall customer experience.

GENERAL MANAGER

YOBA STUDIO
RALEIGH, NC
10.2019 - 06.2020
  • Managed team development, training and hiring.
  • Created customer service training for staff.
  • Drove member acquisition, experience and retention.
  • Coordinated all events.
  • Managed financial processes, budgets and excel reporting.
  • Coordinated all facilities, visual merchandising and maintenance.
  • Implemented virtual studio and managed the experience (due to COVID-19).
  • Taught 4-5 yoga classes weekly

DIRECTOR of MEMBERSHIP

UNION SOCIAL CLUB
DURHAM, NC
06.2019 - 09.2019
  • Led on all tracking processes for over 1,000 members.
  • Led on membership acquisition initiatives and reporting.
  • Organized cross-departmental communication and delegation.
  • Led on all front desk training, customer service training and implementation.
  • Improved the member on-boarding process.
  • Managed all facilities and new member tours.

GENERAL MANAGER

INSCAPE STUDIO
NEW YORK CITY, NY
01.2017 - 05.2019
  • Managed hiring and promoting, schedule and payroll.
  • Boosted team morale and overall revenue by creating sales strategy.
  • Managed all initiatives and reporting.
  • Coordinated studio programming including events.
  • Led on customer service training and created a VIP clientele program.
  • Created teacher training program.
  • Led on all product visual merchandising and product management.

AREA MANAGER

Y7 STUDIO
NEW YORK CITY, NY
05.2015 - 03.2017
  • Managed staff of 40 including scheduling, payroll and hiring.
  • Developed team and promoted from within.
  • Managed all operations involving services, retail, building maintenance and the member community for 3 studio locations.

Education

Master of Arts - Counseling Psychology

Teachers College of Columbia University
New York, NY
05.2024

500+ Hour Certified - Yoga Teacher

Ally Bogard, Sky Ting Yoga, The Studio
New York City, NY
08-2017

Bachelor of Arts - Liberal Arts And General Studies

The New School
New York, NY
05.2015

REFERENCES

REFERENCES UPON REQUEST.

Timeline

EXPERIENCE MANAGER

MATCHAFUL
09.2021 - 03.2022

Yoga Teacher

SKY TING, PREMA, TANGERINE
04.2021 - Current

GENERAL MANAGER

YOBA STUDIO
10.2019 - 06.2020

DIRECTOR of MEMBERSHIP

UNION SOCIAL CLUB
06.2019 - 09.2019

GENERAL MANAGER

INSCAPE STUDIO
01.2017 - 05.2019

AREA MANAGER

Y7 STUDIO
05.2015 - 03.2017

Master of Arts - Counseling Psychology

Teachers College of Columbia University

500+ Hour Certified - Yoga Teacher

Ally Bogard, Sky Ting Yoga, The Studio

Bachelor of Arts - Liberal Arts And General Studies

The New School

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CHARLOTTE SCOTT