Charlotte Sheets
Oxford,MD
Summary
Offering strong organizational and communication skills, eager to learn and thrive in dynamic environment. Contributes to efficient office operations and effective communication with proficiency in scheduling and document management. Upbeat and ready to use and further develop my skills in the administrative assistant role.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Lucas E. Watson
01.2024 - 01.2025
- Provided high-level administrative and operational support to Mr. Watson
- Ensured smooth daily operations, financial management, and business development
- Played a key role in managing executive priorities, financial activities, and fostering new consulting opportunities
- Efficiently managed and optimized a complex calendar, prioritizing meetings, travel schedules, and events to ensure maximum productivity and time management
- Maintained accurate financial records using QuickBooks, tracked expenses, processed invoices, and prepared financial reports to support business goals
- Actively networked with industry professionals and businesses to help Mr. Watson identify and pursue potential consulting opportunities in areas where he had expertise
- Processed travel expenses and reimbursements
- Facilitated introductions and followed up on key business leads
Server
Lola41 Nantucket
07.2023 - 10.2024
- Trained and mentored new staff, enhancing team performance and cohesion
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upsold menu items, driving a 15% increase in average check size
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints swiftly, turning challenges into positive experiences
- Cultivated warm relationships with regular customers.
- Supervisor: Jessica Mayerjak
- Contact:860-368-1689
Private Nanny & Family Personal Assistant
Elizabeth and Ryan Benton
06.2021 - 07.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Implemented daily routines for optimal child development and created a structured environment.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Helped as a “personal assistant” for the family by regularly organizing travel, managing schedules, and appointments
Habilitation Technician
Maxim Healthcare Services
12.2022 - 06.2023
- Assisted clients in the development of treatment plans and goal setting
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Provided coping skills to work through any anxieties that arose when completing tasks
- Ensured clients' safety and well-being by closely monitoring behavior patterns and reporting any concerns to supervisors.
Server
The Blockade Runner / East OceanFront Dining
05.2020 - 05.2023
- Maintained a 10-table section with a 60 guest capacity that turned over rapidly and served about 200 guests an evening
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Was the top earning server for 7 months in terms of tips as well as food and alcohol sales
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Capsize OXMD
05.2018 - 08.2019
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders
- Built rapport with guests to enhance their dining experience and encourage return visits
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction
Education
Bachelor's degree - Psychology, Child Development
The University of North Carolina Wilmington
Wilmington07.2023
High School -
The Gunston School
Centreville, MD06.2018
Skills
- Administrative support
- Schedule & calendar management
- Meticulous attention to detail
- Travel coordination and arrangements
Timeline
Executive Assistant
Lucas E. Watson
01.2024 - 01.2025
Server
Lola41 Nantucket
07.2023 - 10.2024
Habilitation Technician
Maxim Healthcare Services
12.2022 - 06.2023
Private Nanny & Family Personal Assistant
Elizabeth and Ryan Benton
06.2021 - 07.2023
Server
The Blockade Runner / East OceanFront Dining
05.2020 - 05.2023
Server
Capsize OXMD
05.2018 - 08.2019
Bachelor's degree - Psychology, Child Development
The University of North Carolina Wilmington
High School -
The Gunston School
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