Charlotte Shelton
Kernersville,NC
Summary
Dedicated and experienced Nurse with 23-year background in various RN positions. I carry varied clinical background, case management and nurse management positions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Moses Cone
03.2022 - 11.2024
- Supervised team of 20+ nurses to optimize case management and disease management programs
- Collaborated with doctors and other medical specialists to develop effective treatment plans
- Evaluated, enforced and updated existing protocols according to legal regulations and hospital values
- Oversaw budget to fairly compensate employees and source affordable, high-quality medical supplies
- Maintained awareness of latest advances in government regulations, health insurance policies and financing options
- Supported nursing manager through administrative tasks like scheduling and budgeting
Staff Nurse
Novant Health
11.2017 - 01.2022
- Implemented care plans according to patient needs and priorities
- Utilized research and evidence-based practices to support improvement in clinical care
- Delivered compassionate care by building relationships with patients, families, and colleagues
- Assessed and evaluated patient condition
- Administered medication and treatments as prescribed by a physician
- Utilized critical thinking skills to diagnose and assess treatment plans
- Educated and informed patients and their families
- Collaborated with physicians and other healthcare providers
- Adhered to established healthcare protocols
- Utilized electronic health record systems
Director of Nursing
Piney Grove Nursing and Rehab Center
01.2017 - 11.2017
- Managed and supervised 55-bed skilled rehab facility with 40+ employees (including RNs, LVNs, and CNAs)
- Controlled operating budget, monitored expenditures and negotiated budget increases for special projects and equipment
- Developed and delivered training materials on infection control, medication administration, and other safety procedures to ensure compliance with department policies
- Boosted morale in employees
- Allocated available resources and supervised the delivery of quality nursing care
- Coordinate interdisciplinary patient/resident care management efforts.
- Ensured delivery of compassionate quality care, participated actively in resident care and participated in all admission and discharge decision making.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Director of Nursing
LifeBrite Community Hospital
06.2016 - 01.2017
- Managed and supervised 20-bed skilled rehab facility with 25+ employees (including RNs, LVNs, and CNAs)
- Controlled operating budget, monitored expenditures and negotiated budget increases for special projects and equipment
- Developed and delivered training materials on infection control, medication administration, and other safety procedures to ensure compliance with department policies
- Boosted morale in employees
- Allocated available resources and supervised the delivery of quality nursing care
- Coordinate interdisciplinary patient/resident care management efforts.
- Ensured delivery of compassionate quality care, participated actively in resident care and participated in all admission and discharge decision making.
Registered Nurse Case Manager
BCBS NC
12.2015 - 06.2016
- Telephonic Case Management
- Provided case management for an average of 100 members
- Consulted with physicians and insurance company to determine best care plan for individual member
- Applied extensive clinical knowledge to assess member needs and develop comprehensive care plans
- Prepared care plans for patients with consideration for continuing care needs
RN Case Manager
Brookdale Senior Living
01.2014 - 12.2015
- Home Health Case Manager
- Oversaw the care management team of patients living in a skilled facility
- Reviewed resident cases regularly and updated them to account for changes in resident care needs
- Collaborated with resident family members to ensure residents received appropriate medical care when visiting with family outside of the care home
- Issued direct care to a caseload of 15 patients each shift
- Prepared discharge plans for patients with consideration for continuing care needs
Home Health Nurse
Bayada
02.2013 - 12.2014
- Performed basic health assessments, such as checking vital signs, measuring height and weight, and monitoring for changes in health status
- Administered medication and treatments as prescribed by the patient's physician
- Provided patient and family education on disease process, medications, and treatments
- Monitored for changes in a patient's condition and report any changes to physicians or other health care personnel
- Developed and implement individualized care plans for each patient
- Provided emotional support and counseling to patients and families
- Assisted with activities of daily living, such as dressing, bathing, and eating
- Provided wound care and other specialized nursing care as needed
Home Health Nurse
Home Care Inc
06.2011 - 02.2013
- Performed basic health assessments, such as checking vital signs, measuring height and weight, and monitoring for changes in health status
- Administered medication and treatments as prescribed by the patient's physician
- Provided patient and family education on disease process, medications, and treatments
- Monitored for changes in a patient's condition and report any changes to physicians or other health care personnel
- Developed and implement individualized care plans for each patient
- Provided emotional support and counseling to patients and families
- Assisted with activities of daily living, such as dressing, bathing, and eating
- Provided wound care and other specialized nursing care as needed
Staff Nurse
Hospice and Palliative Care Center
01.2011 - 06.2011
- Evaluated patients for hospice appropriateness
- Obtained agreement for admission of referred patients and families who meet admission criteria
- Built effective referral source relationships to support the territory plan
- Maintained clinical and professional competence
- Assessed and monitored patient's condition and comfort level
- Administered medication to help maintain patient's comfort
Float Pool Staff Nurse
High Point Regional Hospital
09.2001 - 01.2011
- mplemented care plans according to patient needs and priorities
- Utilized research and evidence-based practices to support improvement in clinical care
- Delivered compassionate care by building relationships with patients, families, and colleagues
- Assessed and evaluated patient condition
- Administered medication and treatments as prescribed by a physician
- Utilized critical thinking skills to diagnose and assess treatment plans
- Educated and informed patients and their families
- Collaborated with physicians and other healthcare providers
- Adhered to established healthcare protocols
- Utilized electronic health record systems
- Floated around to all hospital units as needed
Education
Bachelors of Science - Nursing
University of North Carolina at Greensboro
Greensboro, NC05.2001
Skills
- Care planning
- Medication administration
- Skill development
- Patient care
- Documentation
- Vitals monitoring
- Training staff
- Hospice Care
- Critical Care Experience
- Case Management
- EMR Systems
- Epic
- Nurse Management
- Crisis Intervention
- Nursing
- Hospital Experience
- Home Care
- Management
- ICU Experience
- Triage
- Verbal communication
- Written communication
- Positive nonverbal communication/body language
- Active listening ability
- Confidence
- Clarity
- Tone
- Ability to give and receive feedback
- Respect
- Responsiveness
- Dependability
- Leadership
- Cooperation
- Patience
- Motivation
- Flexibility
- Responsibility
- Work ethic
- Conflict resolution
- Listening
- Rapport-building
- Problem-solving
- Planning
- Reliability
- Influencing others
- Persuasion
- Tolerance
- Respect
- Open-mindedness
- Emotional intelligence
- Compassion
- Listening skills
- Understanding
- Responsibility
- Conflict resolution
- Validation
Certification
- RN, Valid
- BLS Certification, Valid
- Compact State Nurse License, Valid
- CPR Certification, Valid, 12/31/25
Additional Information
In the process of becoming a Certified Case Manager and furthering education
Timeline
Administrative Coordinator
Moses Cone
03.2022 - 11.2024
Staff Nurse
Novant Health
11.2017 - 01.2022
Director of Nursing
Piney Grove Nursing and Rehab Center
01.2017 - 11.2017
Director of Nursing
LifeBrite Community Hospital
06.2016 - 01.2017
Registered Nurse Case Manager
BCBS NC
12.2015 - 06.2016
RN Case Manager
Brookdale Senior Living
01.2014 - 12.2015
Home Health Nurse
Bayada
02.2013 - 12.2014
Home Health Nurse
Home Care Inc
06.2011 - 02.2013
Staff Nurse
Hospice and Palliative Care Center
01.2011 - 06.2011
Float Pool Staff Nurse
High Point Regional Hospital
09.2001 - 01.2011
Bachelors of Science - Nursing
University of North Carolina at Greensboro
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