Charlotte Shelton
Kernersville,NC
Summary
Experienced nurse with 23 years in diverse RN roles, specializing in clinical care, case management, and nurse management. Proven ability to deliver high-quality patient care and improve healthcare outcomes. Strong leadership skills demonstrated through effective team management and collaboration. Committed to continuous professional development and excellence in nursing practice.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Hospice Nurse
Mountain Valley
Kernersville, NC
04.2025 - Current
- Delivered compassionate end-of-life care, ensuring patient comfort and dignity.
- Managed medication administration and monitored patient responses effectively.
- Collaborated with interdisciplinary teams to develop personalized care plans.
- Educated families on hospice services and bereavement support resources.
- Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Advocated for patients'' wishes regarding medical treatment options, respecting cultural beliefs and values throughout the decision-making process.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Enhanced family understanding of the hospice process through clear communication and education.
- Facilitated smooth transitions from acute hospital settings to home-based hospice care environments, promoting continuity of care.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
RN Case Manager
Somatus
Kernersville, NC
02.2024 - Current
- Coordinated comprehensive care plans for residents, ensuring alignment with individual health goals.
- Conducted thorough assessments to evaluate patient needs and optimize service delivery.
- Collaborated with interdisciplinary teams to enhance quality of care and improve resident outcomes.
- Developed and implemented strategies for effective resource management within case management processes.
- Streamlined documentation processes, enhancing accuracy and compliance with regulatory standards.
- Advocated for patient needs, ensuring access to necessary services and support systems for optimal care transition.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Administrative Coordinator
Moses Cone
Greensboro, NC
03.2022 - 11.2024
- Supervised team of 20+ nurses to optimize case management and disease management programs
- Collaborated with doctors and other medical specialists to develop effective treatment plans
- Evaluated, enforced and updated existing protocols according to legal regulations and hospital values
- Oversaw budget to fairly compensate employees and source affordable, high-quality medical supplies
- Maintained awareness of latest advances in government regulations, health insurance policies and financing options
- Supported nursing manager through administrative tasks like scheduling and budgeting
Staff Nurse
Novant Health
Winston-Salem, NC
11.2017 - 01.2022
- Implemented care plans according to patient needs and priorities
- Utilized research and evidence-based practices to support improvement in clinical care
- Delivered compassionate care by building relationships with patients, families, and colleagues
- Assessed and evaluated patient condition
- Administered medication and treatments as prescribed by a physician
- Utilized critical thinking skills to diagnose and assess treatment plans
- Educated and informed patients and their families
- Collaborated with physicians and other healthcare providers
- Adhered to established healthcare protocols
- Utilized electronic health record systems
Director of Nursing
Piney Grove Nursing and Rehab Center
Kernersville, NC
01.2017 - 11.2017
- Managed and supervised 55-bed skilled rehab facility with 40+ employees (including RNs, LVNs, and CNAs)
- Controlled operating budget, monitored expenditures and negotiated budget increases for special projects and equipment
- Developed and delivered training materials on infection control, medication administration, and other safety procedures to ensure compliance with department policies
- Boosted morale in employees
- Allocated available resources and supervised the delivery of quality nursing care
- Coordinate interdisciplinary patient/resident care management efforts.
- Ensured delivery of compassionate quality care, participated actively in resident care and participated in all admission and discharge decision making.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Director of Nursing
LifeBrite Community Hospital
Danbury, NC
06.2016 - 01.2017
- Managed and supervised 20-bed skilled rehab facility with 25+ employees (including RNs, LVNs, and CNAs)
- Controlled operating budget, monitored expenditures and negotiated budget increases for special projects and equipment
- Developed and delivered training materials on infection control, medication administration, and other safety procedures to ensure compliance with department policies
- Boosted morale in employees
- Allocated available resources and supervised the delivery of quality nursing care
- Coordinate interdisciplinary patient/resident care management efforts.
- Ensured delivery of compassionate quality care, participated actively in resident care and participated in all admission and discharge decision making.
Registered Nurse Case Manager
BCBS NC
Winston-Salem, NC
12.2015 - 06.2016
- Telephonic Case Management
- Provided case management for an average of 100 members
- Consulted with physicians and insurance company to determine best care plan for individual member
- Applied extensive clinical knowledge to assess member needs and develop comprehensive care plans
- Prepared care plans for patients with consideration for continuing care needs
RN Case Manager
Brookdale Senior Living
Greensboro, NC
01.2014 - 12.2015
- Home Health Case Manager
- Oversaw the care management team of patients living in a skilled facility
- Reviewed resident cases regularly and updated them to account for changes in resident care needs
- Collaborated with resident family members to ensure residents received appropriate medical care when visiting with family outside of the care home
- Issued direct care to a caseload of 15 patients each shift
- Prepared discharge plans for patients with consideration for continuing care needs
Home Health Nurse
Bayada
Winston-Salem, NC
02.2013 - 12.2014
- Performed basic health assessments, such as checking vital signs, measuring height and weight, and monitoring for changes in health status
- Administered medication and treatments as prescribed by the patient's physician
- Provided patient and family education on disease process, medications, and treatments
- Monitored for changes in a patient's condition and report any changes to physicians or other health care personnel
- Developed and implement individualized care plans for each patient
- Provided emotional support and counseling to patients and families
- Assisted with activities of daily living, such as dressing, bathing, and eating
- Provided wound care and other specialized nursing care as needed
Registered Nurse Educator
Therapeutic Alternatives
Winston-Salem, NC
06.2011 - 11.2014
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Assessed student knowledge levels and abilities with detailed assessments.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
- Compiled, administered and graded examinations to evaluate and record student comprehension levels.
- Passionate about learning and committed to continual improvement.
Home Health Nurse
Home Care Inc
Winston-Salem, NC
06.2011 - 02.2013
- Performed basic health assessments, such as checking vital signs, measuring height and weight, and monitoring for changes in health status
- Administered medication and treatments as prescribed by the patient's physician
- Provided patient and family education on disease process, medications, and treatments
- Monitored for changes in a patient's condition and report any changes to physicians or other health care personnel
- Developed and implement individualized care plans for each patient
- Provided emotional support and counseling to patients and families
- Assisted with activities of daily living, such as dressing, bathing, and eating
- Provided wound care and other specialized nursing care as needed
Staff Nurse
Hospice and Palliative Care Center
Winston-Salem, NC
01.2011 - 06.2011
- Evaluated patients for hospice appropriateness
- Obtained agreement for admission of referred patients and families who meet admission criteria
- Built effective referral source relationships to support the territory plan
- Maintained clinical and professional competence
- Assessed and monitored patient's condition and comfort level
- Administered medication to help maintain patient's comfort
Float Pool Staff Nurse
High Point Regional Hospital
High Point, NC
09.2001 - 01.2011
- mplemented care plans according to patient needs and priorities
- Utilized research and evidence-based practices to support improvement in clinical care
- Delivered compassionate care by building relationships with patients, families, and colleagues
- Assessed and evaluated patient condition
- Administered medication and treatments as prescribed by a physician
- Utilized critical thinking skills to diagnose and assess treatment plans
- Educated and informed patients and their families
- Collaborated with physicians and other healthcare providers
- Adhered to established healthcare protocols
- Utilized electronic health record systems
- Floated around to all hospital units as needed
Education
Bachelors of Science - Nursing
University of North Carolina at Greensboro
Greensboro, NC05-2001
Skills
Advanced care planning
Compassionate care
Symptom control
Clinical assessment
Certification
- RN, Valid
- BLS Certification, Valid
- Compact State Nurse License, Valid
- CPR Certification, Valid, 12/31/25
Additional Information
In the process of becoming a Certified Case Manager and furthering education
Timeline
Hospice Nurse
Mountain Valley
04.2025 - Current
RN Case Manager
Somatus
02.2024 - Current
Administrative Coordinator
Moses Cone
03.2022 - 11.2024
Staff Nurse
Novant Health
11.2017 - 01.2022
Director of Nursing
Piney Grove Nursing and Rehab Center
01.2017 - 11.2017
Director of Nursing
LifeBrite Community Hospital
06.2016 - 01.2017
Registered Nurse Case Manager
BCBS NC
12.2015 - 06.2016
RN Case Manager
Brookdale Senior Living
01.2014 - 12.2015
Home Health Nurse
Bayada
02.2013 - 12.2014
Registered Nurse Educator
Therapeutic Alternatives
06.2011 - 11.2014
Home Health Nurse
Home Care Inc
06.2011 - 02.2013
Staff Nurse
Hospice and Palliative Care Center
01.2011 - 06.2011
Float Pool Staff Nurse
High Point Regional Hospital
09.2001 - 01.2011
Bachelors of Science - Nursing
University of North Carolina at Greensboro