Charlotte Simon
East Stroudsburg,PA
Summary
Dynamic professional with a proven track record at East Stroudsburg University of Pennsylvania, showcasing exceptional adaptability and improvisational skills. Excelled in enhancing fan engagement and team cohesiveness, demonstrating superior problem-solving abilities and organizational skills. Achieved significant improvements in event execution and customer loyalty, underscoring a commitment to results and team collaboration.
Overview
8
8
years of professional experience
Work History
Mascot Performer
East Stroudsburg University of Pennsylvania
02.2023 - Current
- Adhered to strict costume maintenance protocols, preserving the longevity and cleanliness of mascot suits for professional appearances.
- Upheld brand reputation through consistent professionalism and adherence to company guidelines during all mascot encounters.
- Generated enthusiasm among fans by initiating interactive games and dance routines during breaks in live events.
- Exhibited flexibility by adapting to various performance environments such as indoor arenas, outdoor stadiums, and private functions.
Event Hostess
CHIO Aachen GmbH
07.2024 - 07.2024
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
Head Bartender
Gecko Veranstaltungs GmbH
08.2021 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Coaching Assistant
Blau-Weiss-Köln
04.2016 - 07.2024
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
- Developed and implemented training drills to improve team cohesiveness and performance.
Education
High School Diploma -
Friedrich Wilhelm Gymnasium
Cologne, GER05.2021
Skills
- Sports knowledge
- Punctuality
- Adaptability to situations
- Improvisational Skills
- Time Management
- Problem-solving abilities
- Team Collaboration
- Organizational Skills
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Event Hostess
CHIO Aachen GmbH
07.2024 - 07.2024
Mascot Performer
East Stroudsburg University of Pennsylvania
02.2023 - Current
Head Bartender
Gecko Veranstaltungs GmbH
08.2021 - 07.2024
Coaching Assistant
Blau-Weiss-Köln
04.2016 - 07.2024
High School Diploma -
Friedrich Wilhelm Gymnasium
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