Microsoft Word, Excel, Powerpoint
Charlotte Smith
Per Diem Educator
Taylorville,IL
Summary
Utilization of My Experience and Education in the Fields of Human Services and Education. Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining discipline. Offers great computer skills and solid understanding of classroom technology.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Substitute Teacher
Pana Community Unit School District
Pana
09.2013 - Current
- Conduct classroom activities and assignments in accordance with regular teacher’s instructions and with State/Federal laws and regulations
- Deliver curriculum and lesson plans to students ranging from kindergarten to twelfth grade
- Plan and deliver curriculum in regular teacher’s absence, if needed
- Interact with diverse groups of students, including special education and behaviorally challenged students
- Assist, encourage, and correct students as needed
- Use educational technology, such as Promethean Smartboards, Google Classroom, Teacher Ease, and digital projectors to deliver curriculum
- Grade students’ assignments and homework
- Administer and grade tests.
Human Resources Representative
State of Illinois-Central Management Services
Springfield
06.2014 - 06.2016
- Analyzed and evaluated applications for employment (from professional to hourly occupations in State government), rendering a final grade of “A” or “B” or “Reject/Non-Qualified” based on education and experience of applicants
- Applied labor contract in employment assessment and grading processes
- Explained employment processes to potential candidates
- Provided job counseling for applicants.
Human Resources Representative (Promotion)
State of Illinois Department of Human Services
Springfield
04.2014 - 06.2014
- Posted position vacancies online from hourly to professional positions
- Selected potential candidates in accordance with the labor contract
- Corresponded with applicants in writing, in person, and via telephone in areas of job bidding process/requirements, application process, and offers of employment
- Calculated correct salaries for candidate finalists and extended offers of employment.
Office Assistant
State of Illinois Department of Human Services
Springfield
01.2013 - 04.2014
- Sorted and distributed incoming mail to registered nurses on staff
- Verified stated information on applications for temporary aid for needy families, emergent need, Medicaid, and government assistance application appeals using computer database and Access
- Entered case application information using Access
- Sorted and assigned appeal cases to registered nurses
- Sorted and mailed application completed eligibility documents to statewide human services offices.
Cashier – Women’s’ Footwear (part-time)
Macy’s Department Store
Springfield
08.2012 - 12.2012
- Greeted customers including answering phones and directing customer inquiries to appropriate parties
- Engaged customers to help them determine the best product for their needs (footwear) and used upselling techniques to encourage purchase of higher-end products
- Processed cash transactions between customer and store
- Stocked shelves according to store-designed layouts.
Cashier (part-time)
Dollar Tree Stores
Taylorville
06.2012 - 08.2012
- Greeted customers, including answering phones and directing customer inquiries, to appropriate parties
- Handled cash transactions according to store policy
- Answered routine questions/issues from customers
- Received and processed all payments according to store procedures
- Scanned products to complete sales of merchandise
- Processed credit and debit cards, helping customers use processing equipment
- Counted money back to customers in an accurate and concise manner
- Assisted in the opening and closing of the store, which included cash handling and deposits
- Examined products being purchased for damages and price accuracy
- Coordinated with retail staff for product inquiries and price checks
- Processed receipts and in-store coupons for customers
- Resolved issues with angry customers
- Stocked shelves according to store-designed layouts
- Counted cash in the drawer at the end of the day, ensuring balance between cash and receipts.
Counselor (part-time)
Liberty Counseling
Taylorville
11.2011 - 06.2012
- Provided the most comprehensive and beneficial care possible within state and federal guidelines
- Observed and documented clients’ behaviors, and reported these to supervisor, judges, attorneys, and sheriff in order to ensure that clients maintained eligibility to remain in the drug court program in two central Illinois counties.
Office Assistant (part-time)
State of Illinois Abraham Lincoln Presidential Museum
Springfield
03.2011 - 11.2011
- Sold tickets to visitors for museum tours and special events
- Operated/balanced a cash drawer and received/distributed cash from safe to ticket sellers
- Prepared/distributed reports relative to ticket sales
- Greeted and directed guests, including foreign visitors, and provided information regarding museum and other Illinois historic sites.
Clinical Consultant (part-time)
St. John’s Hospital Behavioral Services Unit
Springfield
02.2010 - 09.2010
- Designed and executed both individual and group therapy in a unit for adults with mood/mental disorders
- Assisted in intake and assessment of new patients
- Worked within a team consisting of doctors, nurses, mental health therapists, and an occupational therapist, to ensure that patients received the most comprehensive and beneficial care possible
- Observed and documented patients' behaviors and interactions using Meditech computer software program
- Began a support group for adults caring for their ill parents.
Intern Mental Health Counselor
Christian County Mental Health Association
Taylorville
08.2008 - 03.2009
- Learned/executed intake and mental health counseling procedures
- Learned and applied administrative codes and regulations applicable to mental health counseling
- Completed psychosocial assessments/intakes to facilitate appropriate treatment
- Developed initial diagnostic impressions using the Diagnostic & Statistical Manual IV-TR
- Counseled clients with a variety of challenges (mood disorders, marital discord, etc.)
- Co-facilitated sex offender group with a licensed social worker
- Reviewed client charges/records for compliance with Medicare and other requirements
- Reported activities and findings in weekly team meetings consisting of director, psychiatrist.
Education
Master of Arts in Human Services (Double Concentration in Gerontology and Alcohol/Substance Abuse) - undefined
08.2006 - 05.2010
Scholarship: Cornelia Hodges Scholarship Recipient
Bachelor of Arts Degree (Visual Arts Major/Sociology Minor) - undefined
08.2004 - 05.2006
Scholarship: PEO Scholarship Recipient
Skills
Creative problem solving
Lesson implementation
Instructional technology
High school education
Middle school education
Elementary education
IEP understanding
Group and individual instruction
Special education
Safety awareness
Lesson plan implementation
Classroom management
Verbal and written communication
Shared governance
Adaptable
Group Instruction
References
- Cynthia “Cyndi” Tener, Cardiac Service Line Director, Siouxland Hospital, 132 Gala Druve, Hannibal, MO, 63401, 618-604-5500
- Ms. Cheri Wysong, Principal, Pana Elementary School, 200 S. Sherman Street, Pana, IL, 62557, 217-562-7500
Software
Microsoft Office 365
Google Classroom
Promethean Smartboard
Certification
Illinois Substitute Teacher
Timeline
Human Resources Representative - State of Illinois-Central Management Services
06.2014 - 06.2016
Human Resources Representative (Promotion) - State of Illinois Department of Human Services
04.2014 - 06.2014
Substitute Teacher - Pana Community Unit School District
09.2013 - Current
Office Assistant - State of Illinois Department of Human Services
01.2013 - 04.2014
Cashier – Women’s’ Footwear (part-time) - Macy’s Department Store
08.2012 - 12.2012
Cashier (part-time) - Dollar Tree Stores
06.2012 - 08.2012
Counselor (part-time) - Liberty Counseling
11.2011 - 06.2012
Office Assistant (part-time) - State of Illinois Abraham Lincoln Presidential Museum
03.2011 - 11.2011
Clinical Consultant (part-time) - St. John’s Hospital Behavioral Services Unit
02.2010 - 09.2010
Illinois Substitute Teacher
06-2009
Intern Mental Health Counselor - Christian County Mental Health Association
08.2008 - 03.2009
University of Illinois at Springfield - Master of Arts in Human Services (Double Concentration in Gerontology and Alcohol/Substance Abuse),
08.2006 - 05.2010
University of Illinois at Springfield - Bachelor of Arts Degree (Visual Arts Major/Sociology Minor),
08.2004 - 05.2006