Microsoft Office 365
Charlotte Smith
Guest/Substitute Educator
Taylorville,IL
Summary
Guest Educator
Utilization of My Experience and Education in the Fields of Human Services and Education. Student-focused Substitute Teacher accomplished in managing classrooms and delivering lessons. Careful about following teachers' plans and maintaining behavior. Offers great computer skills and solid understanding of classroom technology.
Overview
16
16
years of professional experience
Work History
Guest/Substitute Teacher
Pana Community Unit School District
09.2013 - Current
- Conduct classroom activities and assignments in accordance with regular teacher's instructions and with State/Federal laws and regulations
- Deliver curriculum and lesson plans to students ranging from kindergarten to twelfth grade
- Plan and deliver curriculum in regular teacher's absence, if needed
- Interact with diverse groups of students, including special education and behaviorally challenged students
- Assist, encourage, and correct students as needed
- Use educational technology, such as Promethean Smartboards, Google Classroom, Teacher Ease, and digital projectors to deliver curriculum
- Grade students' assignments and homework
- Administer and grade tests.
Human Resources Representative
State of Illinois, Central Management Services
Springfield
06.2014 - 06.2016
- Analyzed and evaluated applications for employment (from professional to hourly occupations in State government), rendering a final grade of “A” or “B” or “Reject/Non-Qualified” based on education and experience of applicants
- Applied labor contract in employment assessment and grading processes
- Explained employment processes to potential candidates
- Provided job counseling for applicants.
Human Resources Representative
State of
Springfield
04.2014 - 06.2014
- Posted position vacancies online from hourly to professional positions
- Selected potential candidates in accordance with the labor contract
- Corresponded with applicants in writing, in person, and via telephone in areas of job bidding process/requirements, application process, and offers of employment
- Calculated correct salaries for candidate finalists and extended offers of employment.
Office Assistant
State of Illinois
Springfield
01.2013 - 04.2014
- Sorted and distributed incoming mail to registered nurses on staff
- Verified stated information on applications for temporary aid for needy families, emergent need, Medicaid, and government assistance application appeals using computer database and Access
- Entered case application information using Access
- Sorted and assigned appeal cases to registered nurses
- Sorted and mailed application completed eligibility documents to statewide human services offices.
Cashier
Women's' Footwear, Macy's Department Store
Springfield
08.2012 - 12.2012
- Greeted customers including answering phones and directing customer inquiries to appropriate parties
- Engaged customers to help them determine the best product for their needs (footwear) and used upselling techniques to encourage purchase of higher-end products
- Processed cash transactions between customer and store
- Stocked shelves according to store-designed layouts.
Cashier
Dollar Tree Stores
Taylorville
06.2012 - 08.2012
- Greeted customers, including answering phones and directing customer inquiries, to appropriate parties
- Handled cash transactions according to store policy
- Answered routine questions/issues from customers
- Received and processed all payments according to store procedures
- Scanned products to complete sales of merchandise
- Processed credit and debit cards, helping customers use processing equipment
- Counted money back to customers in an accurate and concise manner
- Assisted in the opening and closing of the store, which included cash handling and deposits
- Examined products being purchased for damages and price accuracy
- Coordinated with retail staff for product inquiries and price checks
- Processed receipts and in-store coupons for customers
- Resolved issues with angry customers
- Stocked shelves according to store-designed layouts
- Counted cash in the drawer at the end of the day, ensuring balance between cash and receipts.
Counselor
Liberty Counseling
11.2011 - 06.2012
- Taylorville
- Provided the most comprehensive and beneficial care possible within state and federal guidelines
- Observed and documented clients' behaviors, and reported these to supervisor, judges, attorneys, and sheriff in order to ensure that clients maintained eligibility to remain in the drug court program in two central Illinois counties.
Office Assistant
State of Illinois Abraham Lincoln Presidential Museum
Springfield
03.2011 - 11.2011
- Sold tickets to visitors for museum tours and special events
- Operated/balanced a cash drawer and received/distributed cash from safe to ticket sellers
- Prepared/distributed reports relative to ticket sales
- Greeted and directed guests, including foreign visitors, and provided information regarding museum and other Illinois historic sites.
Clinical Consultant
St. John's Hospital Behavioral Services
Springfield
02.2010 - 09.2010
- Designed and executed both individual and group therapy in a unit for adults with mood/mental disorders
- Assisted in intake and assessment of new patients
- Worked within a team consisting of doctors, nurses, mental health therapists, and an occupational therapist, to ensure that patients received the most comprehensive and beneficial care possible
- Observed and documented patients' behaviors and interactions using Meditech computer software program
- Began a support group for adults caring for their ill parents.
Intern Mental Health Counselor
Christian County Mental Health Association
Taylorville
08.2008 - 03.2009
- Learned/executed intake and mental health counseling procedures
- Learned and applied administrative codes and regulations applicable to mental health counseling
- Completed psychosocial assessments/intakes to facilitate appropriate treatment
- Developed initial diagnostic impressions using the Diagnostic & Statistical Manual IV-TR
- Counseled clients with a variety of challenges (mood disorders, marital discord, etc.)
- Co-facilitated sex offender group with a licensed social worker
- Reviewed client charges/records for compliance with Medicare and other requirements
- Reported activities and findings in weekly team meetings consisting of director, psychiatrist.
Education
Master of Arts - Human Services, Gerontology and Alcohol/Substance Abuse
University of Illinois at Springfield
2010-05
Bachelor of Arts Degree - Visual Arts, Sociology
University of Illinois
2006-05
Skills
- Creative problem solving :
- Lesson implementation :
- Instructional technology :
- High school education :
- Middle school education :
- Elementary education :
- IEP understanding :
- Group and individual instruction :
- Special education :
- Safety awareness :
- Lesson plan implementation :
- Classroom management :
- Verbal and written communication :
- Shared governance :
- Adaptable :
- Group Instruction :
- Software
- Microsoft Word, Excel, Powerpoint
- Microsoft Office 365
- Google Classroom
- Promethean Smartboard
- Student Engagement
- Social Studies Teaching
- Classroom Management
- Visual Arts Instruction
- Positive Reinforcement Strategies
- Special Education
- Faculty Collaboration
- Team Collaboration
- Student Rapport-Building
- Student Support
- Creative problem solving :
- Performance Motivation
- K-12 Education
- Arts Integration
- Instructional Technology
- Science Curriculum
- Earth Science
- Hands-On Learning
- Common Core Standards
- Life Sciences
- Staff Development
- Individualized Education Programs (IEP)
- Maintain Records
- Field Trip Planning and Supervision
- Facilitate Discussions
- Behavioral Disorders
- Safe, Positive Learning Environment
- Smart Classroom
- Evaluate Assignments
- Diversify Instruction
- Grading
- Compliance
Timeline
Human Resources Representative
State of Illinois, Central Management Services
06.2014 - 06.2016
Human Resources Representative
State of
04.2014 - 06.2014
Guest/Substitute Teacher
Pana Community Unit School District
09.2013 - Current
Office Assistant
State of Illinois
01.2013 - 04.2014
Cashier
Women's' Footwear, Macy's Department Store
08.2012 - 12.2012
Cashier
Dollar Tree Stores
06.2012 - 08.2012
Counselor
Liberty Counseling
11.2011 - 06.2012
Office Assistant
State of Illinois Abraham Lincoln Presidential Museum
03.2011 - 11.2011
Clinical Consultant
St. John's Hospital Behavioral Services
02.2010 - 09.2010
Intern Mental Health Counselor
Christian County Mental Health Association
08.2008 - 03.2009
Master of Arts - Human Services, Gerontology and Alcohol/Substance Abuse
University of Illinois at Springfield
Bachelor of Arts Degree - Visual Arts, Sociology
University of Illinois
Licensed Substitute Teacher IEIN 2341178
2009 to Current
Software
Adobe Photoshop
Adobe In-Design
Lumen Attendance
Skyward
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