Charlotte Smith
Myrtle Beach,SC
Summary
Hardworking and passionate with strong organizational skills eager to secure a part-time, post retirement position.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Manager
Advanced Orthopedics and Sports Medicine
09.1999 - 05.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budget.
- Oversaw accounting, budgeting, and financial reporting.
- Managed financial aspects of the office including budgeting, and expense tracking to optimize profitability.
- Negotiated with suppliers to secure cost-effective purchasing agreements for office supplies and medical equipment.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Hired, managed, and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved office efficiency with introduction of electronic health records, reducing paperwork and wait times.
- Ensured operational excellence, keeping office running smoothly during peak times and emergencies.
- Developed innovative marketing strategies to attract new patients while maintaining strong relationships with existing clientele.
- Managed 6 employees with various personalities for the 2 physician practice.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Completed bi-weekly payroll for all employees.
Assistant Tax Collector
Township of Wall
02.1994 - 02.1996
- Promoted a positive image of the Tax Collector''s Office by providing exceptional customer service to taxpayers on a daily basis.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Provided support during lien sales or property auctions as needed, helping resolve delinquent account issues more efficiently for both the municipality and affected taxpayers.
Administrative Secretary Law Enforcement
Wall Township Police Department
01.1990 - 01.1994
- Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
High School Diploma -
Wall High School
Wall Township, NJ06-1976
Skills
- Office management
- Organizational skills
- Office administration
- Billing
- Credit and collections
- Payroll processing
- QuickBooks (2009)
Certification
- Certified American Association of Professional Coders, - 1998-2020
Timeline
Office Manager
Advanced Orthopedics and Sports Medicine
09.1999 - 05.2019
Assistant Tax Collector
Township of Wall
02.1994 - 02.1996
Administrative Secretary Law Enforcement
Wall Township Police Department
01.1990 - 01.1994
High School Diploma -
Wall High School
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