Charlotte Snyder
Norwalk
Summary
Results-driven professional with proven expertise in customer service and cash management. Demonstrated ability to solve problems efficiently while ensuring team productivity and high-quality service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager/Take-Out Server
The Original Vazzys
Bridgeport
03.2024 - Current
- Supervised daily operations, ensuring efficient workflows and team productivity.
- Managed cash intake by accurately counting registers and tabulating profits.
- Assisted employees in task completion during peak periods to maintain service quality.
- Prepared and packaged food orders for prompt customer pickup with precision.
- Processed payments through cash register operations, maintaining accuracy and efficiency.
- Greeted visitors and answered calls professionally to enhance customer experience.
- Resolved inquiries and issues swiftly to uphold customer satisfaction.
Barback/Lead Busser
314 Beer Garden
Norwalk
09.2023 - 06.2024
- Maintained cleanliness of bar area and dining spaces throughout shifts.
- Assisted bartenders by restocking supplies and organizing inventory.
- Prepared garnishes and glassware for efficient drink service during peak hours.
- Trained new barbacks on operational procedures and best practices for efficiency.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Restocked ice and prepared garnishes for drinks.
- Successfully managed multiple tasks simultaneously while providing quality service.
Key Holder/Retail Store Manager
Oddz
Westport
07.2023 - 09.2023
- Processed customer transactions accurately while managing cash register operations.
- Provided exceptional service by assisting customers with product selection.
- Organized merchandise displays to improve visual appeal and accessibility.
- Maintained inventory levels through regular stock replenishment.
- Executed key holder responsibilities, including store opening and closing procedures.
- Maximized efficiency by organizing backroom storage areas for optimal space utilization.
- Received vendor shipments, ensuring proper stocking in designated locations.
- Performed general housekeeping duties to uphold store image.
Education
High School Diploma -
St. Joseph High School
Trumbull, CT06-2025
Bachelor Of Science (BS) - Finance
Norwalk Community College
Norwalk, Connecticut, CTSkills
- Customer service
- Cash management
- Time management
- Communication skills
- Documentation and reporting
- Cash handling
- Problem-solving aptitude
Affiliations
Volunteer, St. Thomas the Apostle Church - Norwalk, CT (2024-2025)
Certification
TIPS On-Premise Alcohol Server Training Certification (Expires September 2028)
References
References available upon request.
Timeline
Shift Manager/Take-Out Server
The Original Vazzys
03.2024 - Current
Barback/Lead Busser
314 Beer Garden
09.2023 - 06.2024
Key Holder/Retail Store Manager
Oddz
07.2023 - 09.2023
High School Diploma -
St. Joseph High School
Bachelor Of Science (BS) - Finance
Norwalk Community College