Charlotte Sonido
Middlebury,CT
Summary
Payroll Administrative Support Professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, learns quickly, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Efficient Payroll Administrator knowledgeable about managing payroll for up to 700 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 25+ years of progressive experience to a new permanent role.
Overview
37
37
years of professional experience
Work History
Payroll Account Manager
Red Barn Dog Holdings LLC
02.2022 - Current
- Organize numerous changes, benefits, raises, bonuses, etc
- Prior to running payroll for over 650+ employees
- Create Labor Reports for EVP and Finance Director
- Apply for new state tax identification numbers when new locations are being opened
- Maintain large Paylocity database of new, former and onboarding employees
- Maintain BSwift Benefits portal to ensure all eligible employees sign up for Medical, Dental, Vision, HSA, Aflac, etc
- In a timely manner
- Upload Swift files into Paylocity for new employee deductions
- Troubleshoot and correct import errors between Swift and Paylocity
- Maintain Time & Labor in Paylocity for accuracy when running hours to upload into Payroll entry
- Training incoming District Managers, General Managers and Assistant Managers on using Paylocity
- Maintain Pet Insurance files in Nationwide Database to ensure deductions are taken from employees correctly
- Submit HSA deductions using PrimePay portal
- Work closely with HR Manager to ensure all companies are in Compliance with all State and Federal rules.
- Oversee 401k file transfers to The Standard
Payroll Department Supervisor
SmartPay Solutions LLC
01.2017 - 01.2022
- Run reports on over 2,000 insured accounts to ensure payroll wages have been submitted timely
- Log into Paychex Flex and ADP to access reports for workers comp
- Cover Support Department calls when needed to assist insureds with numerous questions on their accounts
- Create documents and implement Process and Procedures for the Payroll Department
- Sending out welcome emails to insureds who would like to use SmartPay Reporting Services
- Stay organized and keep on top of a huge email database for the Support and Payroll Departments
- Resolving all insured questions and problems in a timely manner
- Establishing payroll schedules with clients to assist in when workers comp needs to be reported
- Entering all payroll data necessary to process and meet clients' payroll schedules
- Client training on Internet Product
- Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form.
Implementation Specialist
All Points Payroll Services
01.2015 - 01.2017
- Prepare and file quarterly payroll taxes/reports to agencies as well as annual W2 processing, provide comprehensive payroll services, including payroll processing, payroll tax administration, time and attendance solutions, and employee pay services
- Human Resource Services include 401(k) plan recordkeeping, workers' compensation administration, section 125 plans, a professional employer organization, and other administrative services for businesses
- Providing quality customer service to all clients via telephone
- Contacting clients daily to obtain information for payroll production
- Resolving all client questions and problems in a timely manner
- Establishing payroll schedules with clients
- Generating weekly schedule of clients to process payroll
- Entering all payroll data necessary to process and meet clients' payroll schedules
- Client training on Internet Payroll Product
- Maintaining current knowledge of the All Points payroll processing system and changes in payroll laws
- Maintain and troubleshoot Swipe Clock time & attendance system for client base
- Corresponding with federal, state, and local tax agencies on behalf of clients
- Researching and resolving client and system issues
- Maintaining a high rate of client retention through quality service
- Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form
- Data input, new hires, terminations, 401K, medical deduction maintenance for complete accurate client payrolls
- Maintain client files.
Office/Accounts Manager
Advantage Payroll Services
01.1998 - 01.2015
- Provide comprehensive payroll services, including payroll processing, payroll tax administration, time and attendance solutions, and employee pay services
- Human Resource Services include 401(k) plan recordkeeping, workers' compensation administration, section 125 plans, a professional employer organization, and other administrative services for businesses
- Providing quality customer service to all clients via telephone
- Contacting clients daily to obtain information for payroll production
- Resolving all client questions and problems in a timely manner
- Establishing payroll schedules with clients
- Generating weekly schedule of clients to process payroll
- Entering all payroll data necessary to process and meet clients' payroll schedules
- Client training on Internet Payroll Product
- Maintaining current knowledge of the Advantage payroll processing system and changes in payroll laws
- Maintain and troubleshoot Swipe Clock time & attendance system for client base
- Corresponding with federal, state, and local tax agencies on behalf of clients
- Researching and resolving client and system issues
- Maintaining a high rate of client retention through quality service
- Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form
- Data input, new hires, terminations, 401K, medical deduction maintenance for complete accurate client payrolls
- Maintain client files.
Secretary to V.P. Engineering & Sales
Norco, Inc
01.1988 - 01.1995
- Provide administrative support for both V.P
- Of Engineering and V.P
- Of Sales Departments
- Also Engineering and Sales support staff
- Responsible for all normal and routine secretarial duties including word processing for customer correspondence, internal memos, manuals and returned parts
- Opening and closing of Engineering work orders
- Release drawings to Sales and Manufacturing Departments
- Maintain and update computer database of all engineering work orders, drawings and reports on file
- Forms creation for Engineering, Quality Assurance, and Sales Departments
- Data Entry for Sales orders and Return orders
- Assist in Sales activities when required
- Make copies of drawings for Sales and Engineering in print room
- Assist in creating newsletters for Norco Inc
- And The Norwalk Power Squadron.
Education
Tunxis Community College
Farmington, CTLeed Business Institute
Danbury, CTHigh School Diploma -
Newtown High School
Newtown, CTSkills
- Office Management
- Records Management
- Database Administration
- Spreadsheets/Reports
- Executive Support
- MS Word
- MS Excel
- MS office
- Advantage Payroll (DOS based)
- Paychex Flex
- Paylocity
- Paycom
- MS DOS Database
- MS PowerPoint
- QuickBooks
- Apex Payroll
- ADP RUN
- ADP WFN
- ISolve
- Benefits Administration
- Accounting Principles
- Bi-weekly payroll processing
- Maintaining employee records
- Payroll Processing
- HR Support
- Reviewing timesheets
- Payroll Auditing
- Documentation requirements
- Labor law knowledge
- Data Management
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Attention to Detail
- Problem-Solving
Phone
203-758-9704, 203-525-8543
References
Personal and Professional references available upon request.
Timeline
Payroll Account Manager
Red Barn Dog Holdings LLC
02.2022 - Current
Payroll Department Supervisor
SmartPay Solutions LLC
01.2017 - 01.2022
Implementation Specialist
All Points Payroll Services
01.2015 - 01.2017
Office/Accounts Manager
Advantage Payroll Services
01.1998 - 01.2015
Secretary to V.P. Engineering & Sales
Norco, Inc
01.1988 - 01.1995
Tunxis Community College
Leed Business Institute
High School Diploma -
Newtown High School
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