Charlotte Souza
18
Palm Coast,Florida
Summary
Dependable Chef, server, and food runner; with strong background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Demonstrated excellence in Communication and costumer service.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Chef/Kitchen Staff Member
Hammock Wine And Cheese
Palm Coast, Florida
02.2021 - 01.2022
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Monitored and maintained proper spacing of food products from floor, ceiling and shelving and confirmed adequate airflow and positioning of products for optimal food safety.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- In absence of other team members, filled positions for example stepping in as dishwasher.
Food Runner/busser/bar Back
Cantina Louie
Palm Coast, United States
08.2020 - 11.2021
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times when running food to assist my fellow employees.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Organized and replenished supplies at food stations to optimize team performance.
- Cleaning glasses and refilling condiments and alcohols when behind the bar, helping with what ever task that needed to be completed.
- Talking and making good conversation with costumers to make them feel more comfortable and accommodating their needs.
Education
High School Diploma -
Flagler Palm Cost Highschool
5500 FL-100 E, Palm Coast, FL 32164 08.2018 - 04.2022
Skills
Work station cleaning
Verbal and written communication
Pantry restocking
Food preparation
Sanitary food handling procedures
Safe food storage
Sweeping and mopping
Chopping vegetables
Certification
I have my food safety certificate and took a class on regulations within the work place: Including food temp, food storage and proper sanitization.
I tend to gravitate towards people and love to work hard, i'm a problem solver; using my creativity.
I have been in a program since my freshman year of highschool to prepare my self for the working environment, the i3 program is project and group based learning where we work and collaborate with just about everyone in the classroom. This helped me find ways to communicate with even the most difficult of people. Giving me experience in working with others toward a shared group goal and developing problem solving skills pushing us to use our creativity.
Timeline
Chef/Kitchen Staff Member
Hammock Wine And Cheese
02.2021 - 01.2022
Food Runner/busser/bar Back
Cantina Louie
08.2020 - 11.2021
High School Diploma -
Flagler Palm Cost Highschool
08.2018 - 04.2022