Charlotte Sowah

Room Cleaning and Maintenance: Clean guest rooms and bathrooms to ensure high standards of cleanliness and hygiene, including making beds, vacuuming, dusting, and replenishing supplies.

Guest Interaction: Provide excellent customer service by addressing guest requests and needs promptly and courteously.

Inventory Management: Monitor and manage the inventory of cleaning supplies, toiletries, and linens, and report any shortages or damage to the supervisor.

Quality Control: Inspect rooms for any maintenance issues or safety hazards and report them to the maintenance team or management for resolution.

Compliance: Adhere to hotel policies and procedures, including health and safety regulations, and maintain a clean and organized work environment.

Special Requests: Accommodate special requests from guests, such as additional towels, pillows, or specific cleaning preferences.

Team Collaboration: Work collaboratively with other housekeeping staff and hotel departments to ensure seamless operation and guest satisfaction.

Lost and Found: Manage lost and found items according to hotel policy, ensuring that items are logged and stored properly.