Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Charlotte Spencer

Riverview,FLORIDA

Summary

Polished and professional Administrative Assistant successful at supporting executive productivity and business operations. Knowledgeable about medical practices and regulations, as well as office management protocols and calendar management. Works well with minimal oversight to carry out demanding work.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Hillsborough County School District
Brandon, Fl
11.2015 - Current
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Used coordination and planning skills to achieve results according to schedule
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Developed team communications and information for meetings

Inventory Control Specialist

Bass Pro Shops
Tampa, Fl
05.2015 - 10.2015
  • Redirected shipments en route in response to customer requests.
  • Maintained accurate stock records and schedules.
  • Selected products for specific routes according to pick sheets.
  • Loaded products weighing up to 30 pounds onto trailers for delivery.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Reported inventory balances and cycle counts in both ERP and WMS systems.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Audited and corrected discrepancies in inventory numbers.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Automated Logistical Specialist

United States Army
Fort Hood, TX
03.2006 - 09.2007
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed 15 customers and provided leadership and guidance to civilians and both local and national contractors

Education

Master of Science - Health Care Administration

Everglades University
Boca Raton, FL
2021

Bachelor of Science - Health Science

Kaplan University
Davenport, IA
12.2015

Associate of Arts - General Studies

Central Texas College
2012

Skills

  • Interpersonal Communication
  • Self-Motivated Professional
  • Maintenance & Repair
  • Adaptability
  • Verbal And Written Communication
  • Computer Skills
  • Customer Relations

Certification

Critical thinking Quick learner First Aid certified Team leader Organized

Timeline

Administrative Assistant

Hillsborough County School District
11.2015 - Current

Inventory Control Specialist

Bass Pro Shops
05.2015 - 10.2015

Automated Logistical Specialist

United States Army
03.2006 - 09.2007

Master of Science - Health Care Administration

Everglades University

Bachelor of Science - Health Science

Kaplan University

Associate of Arts - General Studies

Central Texas College

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Charlotte Spencer