Charlotte Stephens
Little Rock,AR
Summary
Stable tenure with previous employers. Nine proven years in a receptionist - office assistant administrative role with a busy legal office. Advanced Microsoft Office skills, including spreadsheets. Outstanding verbal and written communication skills. Professional appearance and demeanor with a positive and proactive attitude. Moving to Little Rock in mid June and hope to begin working soon after.
Overview
15
15
years of professional experience
Work History
Receptionist - Office Assistant
McDowell Hetherington LLP
Arlington, TX
10.2012 - Current
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Verified accuracy of business records by consistently updating customer information.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed multiple tasks and met time-sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Sorted, received and distributed mail correspondence between departments and personnel
Caregiver
New World United Mthodist Church E
Arlington, Texas
08.2016 - 07.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Played games, worked on puzzles and read books to young children.
- Read and discussed stories with children to boost literacy and reading comprehension skills.
- Engaged with children on age-appropriate level.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals and snacks, hygiene and socialization.
Education
Education
Baylor University
Waco, TXHigh School Diploma -
Lufkin High School
Lufkin, TX05.1986
Skills
- Call Answering and Routing
- Delivery Coordination
- Positive Attitude and Energetic
- Patient Information Collection
- Visitor and Customer Relations
- Data Entry and Database Software
- Greeting and Seating Clients
Timeline
Caregiver
New World United Mthodist Church E
08.2016 - 07.2021
Receptionist - Office Assistant
McDowell Hetherington LLP
10.2012 - Current
Education
Baylor University
High School Diploma -
Lufkin High School
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