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Seasoned Credit Analyst excited to take on a new role with long-term growth and advancement potential. Dynamic problem solver, effective communicator, innovative, and building successful relationships. Offering 34 years of success in Accounts Receivables, Assistant Manager, Collector, and Credit Analyst positions within the same company.

At US Bank National Association, I excelled in enhancing recovery rates and fostering client trust through expert negotiation and assertive communication. Leveraging proficiency in software and collections processing, I consistently met performance goals, contributing to continuous process improvement and team development. My approach balances empathy with determination, driving financial success and customer satisfaction.

Driven by a strong background in collections and customer service, I excelled at Baptist Health by implementing strategic debt recovery tactics and fostering relationships, enhancing both efficiency and client trust. My adeptness in software proficiency and persuasive communication led to significant performance improvements, showcasing my ability to blend technical skills with empathetic, results-oriented interactions.

Andreka Bush is a focused person who is well-versed in retail operations. Dedicated team member with excellent communication skills and a pleasant demeanor. When counting cash to balance the cash drawer, be meticulous and quick. Good listening skills combined with a detail-oriented and attentive nature. Efficient at accurately and quickly processing payments. To process customer payments efficiently, you should be able to operate cash registers and point-of-sale systems. Employee who is self-motivated and has a flexible schedule and availability. When assisting customers with requests and meeting special needs, she is cheerful. When it comes to answering customers' questions and recording order information, professionalism is essential. Dedicated, energetic, and skilled in assisting customers with any need. Pursuing a position with greater responsibilities and potential for advancement. Motivated and professional, with a pleasant and hardworking personality. I also have insurance and claims adjuster experience.
Professional in financial services sector with extensive experience in managing and collecting overdue accounts. Recognized for achieving high recovery rates and maintaining positive relationships with clients. Known for collaborative teamwork and results-driven approach, adapting effectively to changing priorities and contributing to collective goals. Skills include negotiation, conflict resolution, and data management.
Experienced with managing and collecting outstanding accounts, ensuring timely payments and reducing delinquencies. Utilizes effective negotiation techniques to resolve payment issues and maintain client relationships. Track record of implementing strategic approaches to account management and achieving high recovery rates.
Professional with strong background in collections, prepared for this role. Adept at resolving outstanding debts and facilitating payments. Strong team collaborator with focus on achieving results and adapting to changing needs. Skilled in negotiation, communication, and conflict resolution. Reliable, efficient, and results-driven with keen eye for detail.
Seasoned Collector with a competitive mindset and desire to excel. Proficient in evaluating accounts, following up with customers and resolving issues. Excellent communication, planning and conflict resolution skills.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.
Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Charlotte Strozier

Summary

Overview

Work History

Credit Card Collector

Mortgage Servicer

Lead Automotive Dealer Support

Mortgage Loan Specialist

Education

High School Diploma -

Skills

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Credit Card Collector

Mortgage Servicer

Lead Automotive Dealer Support

Mortgage Loan Specialist

High School Diploma -

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