Charlotte Sylve

• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Attended meetings and presentations to learn project details.
• Participated in regular meetings with project stakeholders for clear communication of progress updates and addressing concerns promptly.
• Maintained detailed records of experimental procedures, providing transparency and replicability of results upon request by supervisors or collaborators.
• Recorded and analyzed data to produce reports of results.
• Prepared samples for analysis by performing complex sample preparation tasks.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.

• Work for plastic surgery, room patients asking updated info input in data base as well as admit days schedule and advise patients, handle in basket, clinic days also hands on help with fills and seromas on breast cancer patients, in August won the first ever patient experience pin award for northshore region for ochsner
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed medical records management, including filing, organizing and scanning documents.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Taught patients about medications, procedures, and care plan instructions.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Measured patient pulse oximetry.
• Conducted patient follow-up calls to monitor treatment progress and answer any questions.
• Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.

• Prepared reagents and solutions following standard laboratory formulas and procedures.
• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Cleaned and sterilized tools and equipment to maximize purity of specimens.
• Maintained documentation on tests performed in lab.
• Calibrated and maintained instruments to keep equipment fully operational.
• Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
• Completed quality documents and input and saved quality data in appropriate locations.
• Collected and performed analytical testing on in-process product.
• Performed routine lab and department maintenance to keep area clean and orderly.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Prepared samples for shipping and disposed of bodily fluids in proper containers.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Learned and adapted quickly to new technology and software applications.

• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Promoted positive atmosphere within phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Packaged and shipped specimens to central lab daily.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Verified proper storage and transportation of specimens to laboratories.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

• CNA Supervisor, trained all new employees and assisted with schedules as follows daily CNA duties, Help residents with ADLs if need be, escort to meals help assist them with daily activities schedule, train new aids upon hire
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Facilitated personal hygiene management, feeding and ambulation.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
• Collaborated with interdisciplinary teams to create comprehensive patient care plans that addressed individual needs.
• Reduced staff turnover rate through effective conflict resolution and team-building strategies.
• Maintained high standards of care by ensuring compliance with state and federal regulations.
• Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
• Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.
• Promoted a positive work environment by fostering open communication among staff members.
• Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
• Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
• Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
• Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.

CNA Agency Pool , pick up shifts in radius of choice to help short staffed facilities.

• Ran all mens group home with dual diagnosis, meal planned, med pass, refill meds at home as well call into pharmacy, planned meals and activities weekly as well drove them to work, kept home safe at all times
• Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
• Increased resident satisfaction with daily activities by tailoring programming to individual interests and needs.
• Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
• Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
• Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
• Partnered with local organizations to expand access to social and community services.
• Participated in community events to promote services and engage with public.
• Assessed community needs and identified resources for social and community service programs.
• Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
• Advocated for residents' rights and needs, ensuring their voices were heard and acted upon.
• Oversaw maintenance and repair tasks, ensuring facility was safe and welcoming.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Keeping mileau safe assist with adls escorted to groups
• Improved patient well-being by providing compassionate care and support during their mental health journey.
• Monitored patient behavior and immediately reported changes to supervising physician.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Participated in patient education, helping to reinforce concepts and treatment plans.
• Charted on each patient daily.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
• Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
• Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
• Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.

• Same as above same job state shutdown went private
• Improved patient well-being by providing compassionate care and support during their mental health journey.
• Monitored patient behavior and immediately reported changes to supervising physician.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Supported patient confidentiality in accordance with HIPAA regulations.
• Charted on each patient daily.
• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
• Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
• Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
• Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
• Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Assessed patient progress and reported changes to supervising physician.
• Maintained patient records, documenting changes in patient condition.
• Took and monitored vital signs, administered medications, and managed patient behavior.
• Collaborated with therapists to implement treatment plans, enhancing effectiveness of interventions.
• Enhanced therapeutic environment by maintaining clean and organized patient area.
• Guided patients in development of coping strategies, improving their ability to manage symptoms.
• Utilized de-escalation techniques effectively, reducing instances of patient agitation.
• Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
• Adapted quickly to changing patient needs, providing flexible and responsive care.
• Participated in multidisciplinary team meetings, contributing valuable insights for patient care planning.
• Improved patient safety with continuous observation and timely intervention.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.