Charlotte Taila
San Diego,CA
Summary
Current college student and aspiring physical therapist with enthusiasm for customer service. Possesses excellent communication, problem-solving, and organization skills. Talented at offering superior customer service and working in a team environment. Self-motivated and goal-oriented individual with a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Front of House Staff Member
The Pizza Standard
12.2022 - Current
- Greeted and welcomed guests with a friendly and professional demeanor
- Respond promptly to guest inquiries, comments, and complaints
- Efficiently managed multiple tasks simultaneously while maintaining accuracy
- Assisted with restaurant cleanliness and organization through shift
- Followed safely protocols when preparing, storing, or serving food
Manager
Panera Bread
10.2020 - 12.2022
- Managed budgets, reducing unnecessary food and supply expenses while maintaining high-quality resources for the team and customers
- Created a positive work environment by fostering open communication and encouraging employee development opportunities
- Lead cross-functional teams to streamline operation and successfully achieve goals
- Accurately counted and balanced cash drawers
Education
Bachelor of Science - Kinesiology
San Diego State University
San Diego, CA05-2026
Associate of Arts - Kinesiology
San Diego Mesa College
San Diego, CA05-2024
Skills
- Team Collaboration
- Multitasking Abilities
- Guest Relations
- Team Leadership
Accomplishments
- Degree with Academic Honors - San Diego Mesa College (05/2024)
- ServSafe Certified Manager (02/2022 - 02/2027)
Timeline
Front of House Staff Member
The Pizza Standard
12.2022 - Current
Manager
Panera Bread
10.2020 - 12.2022
Associate of Arts - Kinesiology
San Diego Mesa College
Bachelor of Science - Kinesiology
San Diego State University
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