Charlotte Thobejane
Indianapolis,IN
Summary
Driven Nursing Assistant with a proven track record at Bophelo Rehab Centre, enhancing patient satisfaction through compassionate care and strict adherence to health & safety protocols. Skilled in vital signs monitoring and infection control, I excel in team collaboration and have significantly improved patient engagement.
Overview
9
9
years of professional experience
Work History
Nursing Assistant
Bophelo Rehab Centre
03.2017 - 09.2023
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Front Office Agent
Tsogosun
01.2015 - 03.2017
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Implemented a system to track lost-and-found items more effectively, increasing the return rate of lost belongings to their rightful owners.
- Collaborated with housekeeping staff to ensure rooms were ready for guests upon arrival.
- Assisted in revenue management strategies by analyzing booking patterns and implementing pricing adjustments accordingly.
Education
College Diploma - Hospitality Management
University of Johannesburg
Johannesburg, South Africa04.2015
Skills
- Patient Care
- Vital signs
- Health & Safety Protocol
- Patient Feeding
- Basic Life Support
- Direct Patient Care
Professional Experience
Certified Nursing Assistant Program - Indiana School of Certified Nursing Assistants | September 2024 - October 2024
- Completed 4 weeks training program covering and responsibilities of the nursing assistant position
- Vital signs
- Patient care
- Infection control
- Emergency situations
- Interpersonal skills
- Basic life support
References
Hannah Whittemore
Program Director-Instructor
Indianan School of Nursing assistants
+1 (317)-295-6711
Ingrid Birds
RN - Supervisor
Bophelo Rehab Centre
+27 (79)-501- 6136
Timeline
Nursing Assistant
Bophelo Rehab Centre
03.2017 - 09.2023
Front Office Agent
Tsogosun
01.2015 - 03.2017
College Diploma - Hospitality Management
University of Johannesburg
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