Summary
Overview
Work History
Education
Skills
Professional Experience
References
Timeline
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Charlotte Thobejane

Indianapolis,IN

Summary

Driven Nursing Assistant with a proven track record at Bophelo Rehab Centre, enhancing patient satisfaction through compassionate care and strict adherence to health & safety protocols. Skilled in vital signs monitoring and infection control, I excel in team collaboration and have significantly improved patient engagement.

Overview

9
9
years of professional experience

Work History

Nursing Assistant

Bophelo Rehab Centre
03.2017 - 09.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Front Office Agent

Tsogosun
01.2015 - 03.2017
  • Enhanced guest satisfaction by providing efficient check-in and check-out processes.
  • Implemented a system to track lost-and-found items more effectively, increasing the return rate of lost belongings to their rightful owners.
  • Collaborated with housekeeping staff to ensure rooms were ready for guests upon arrival.
  • Assisted in revenue management strategies by analyzing booking patterns and implementing pricing adjustments accordingly.

Education

College Diploma - Hospitality Management

University of Johannesburg
Johannesburg, South Africa
04.2015

Skills

  • Patient Care
  • Vital signs
  • Health & Safety Protocol
  • Patient Feeding
  • Basic Life Support
  • Direct Patient Care

Professional Experience

Certified Nursing Assistant Program - Indiana School of Certified Nursing Assistants | September 2024 - October 2024


  • Completed 4 weeks training program covering and responsibilities of the nursing assistant position
  • Vital signs
  • Patient care
  • Infection control
  • Emergency situations
  • Interpersonal skills
  • Basic life support



References

Hannah Whittemore

Program Director-Instructor

Indianan School of Nursing assistants

+1 (317)-295-6711


Ingrid Birds

RN - Supervisor

Bophelo Rehab Centre

+27 (79)-501- 6136




Timeline

Nursing Assistant

Bophelo Rehab Centre
03.2017 - 09.2023

Front Office Agent

Tsogosun
01.2015 - 03.2017

College Diploma - Hospitality Management

University of Johannesburg

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Charlotte Thobejane