Charlotte Thurow
Clarksville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
31
31
years of professional experience
Work History
Guest Service Professional
Jim 'N Nick's Bar-B-Q
03.2025 - Current
- Greet and guide guests through out their dining experience
- Deliver quality food and service
- Bus and clean tables
- Train new Guest Service Professionals
- Assign Daily duties to incoming staff
- Customer service
- Perform opening/closing operations for restaurant
- Customer service
- Catering
Production Line Assembly Worker
Hendrickson International
06.2024 - Current
- Followed safety protocols at all times while operating machinery or handling hazardous materials.
- Followed established manufacturing guidelines related to quality assurance standards.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Used established assembly instructions to complete jobs.
- Performed quality checks on products and documented discrepancies.
Demand Flow Specialist
Trane Technologies
06.2018 - 06.2024
- Exercised versatility in fast-paced, agile work environments.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Assisted in the assembly of components into finished products.
- Reported defective items to supervisors for further inspection or repair.
- Inspected finished goods for conformance with established standards.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Operated machinery to produce parts and products according to specifications.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Trained new employees on proper operation of machinery and safety protocols.
- Performed quality control checks on all products prior to packaging.
Patient Aide
Western State Hospital
01.2013 - 06.2018
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided direct patient care, such as helping with bathing, dressing, grooming and toileting.
- Assisted with patient admissions, discharges and transfers.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Assisted nursing staff with diverse care needs of psychiatric patients.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Safeguarded patient privacy with strict adherence to HIPAA
- Responded to emergency medical calls, security calls, or fire alarms.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Unit Supply Specialist
US Army
11.1994 - 03.2003
- Maintained records of supply transactions including requisitions, receipts, issues and returns.
- Coordinated with vendors regarding pricing information, availability updates and delivery schedules.
- Created reports on inventory trends such as shortages or excesses in order to identify problem areas.
- Supervised four departments totaling 15-30 personnel
- Managed inventory, property books, and budget, and personnel
- Oversaw logistics for three deployments
Education
Some College (No Degree) - Social Work
Murray State University
Hopkinsville, KYSome College (No Degree) - Nursing, Business Management
Austin Peay State University
Clarksville, TNSome College (No Degree) - Nursing
Hopkinsville Community College
Hopkinsville, KYHigh School Diploma -
Cocoa Beach Junior/Senior High School
Cocoa Beach, FL05-1994
Skills
- Quality Assurance
- Supply Management
- Resource Allocation
- Inventory Tracking
- Inventory Counts
- Accountability Documentation
- Supply Chain Distribution
- Quality Control
- Time Management
- Critical Thinking
- Handheld Scanners
- Clear Communication
- Problem-Solving
- Materials Requisition
- Pattern Recognition
- Safety Compliance
- Training new employees
- Budget control
- Team leadership
- Customer service
- Relationship building
- Goal setting
- Staff management
- Vendor management
- Shift scheduling
- Inventory management
- Employee onboarding
- Employee training
Veteran U.S. ARMY
- Eight Years U.S. Army experience 92Y/88K. DD214 available upon request.
Personal Information
Education and Training
other,other,other,other
Timeline
Guest Service Professional
Jim 'N Nick's Bar-B-Q
03.2025 - Current
Production Line Assembly Worker
Hendrickson International
06.2024 - Current
Demand Flow Specialist
Trane Technologies
06.2018 - 06.2024
Patient Aide
Western State Hospital
01.2013 - 06.2018
Unit Supply Specialist
US Army
11.1994 - 03.2003
Some College (No Degree) - Social Work
Murray State University
Some College (No Degree) - Nursing, Business Management
Austin Peay State University
Some College (No Degree) - Nursing
Hopkinsville Community College
High School Diploma -
Cocoa Beach Junior/Senior High School
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