Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Vaughn

Yukon

Summary

Dynamic leader with proven skills in mentoring, multi-tasking and conflict resolution. Remains professional and conscientious when solving issues with customers. Manages personal time well and is known to be reliable and flexible. Is able to adapt with changing needs. Eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities as an Ulta employee. Has a genuine passion for makeup, skincare, and hair and is ready to help any customer in discovering that same passion.

Overview

2
2
years of professional experience

Work History

Restaurant Team Lead

Panera Bread
07.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by often recognizing them for taking initiative
  • Coached team members in techniques necessary to complete job tasks such as creating a list of goals (in order of priority) for that shift and checking in on them throughout the day
  • Cover multiple positions such as taking drive thru, cashier, prep cook, runner, barista, and taking calls from customers to assure customers are taken care of in a timely manner
  • Kept team members informed on new changes and challenges throughout the shift
  • Kept all work stations clean
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Team Member

McAllister's Deli
05.2023 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.

Education

High School Diploma -

Yukon Highschool
1777 S. Yukon Parkway, Yukon. OK 73099
05-2023

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Product knowledge
  • Refunds and exchanges
  • Staff training
  • Guest inquiries

Timeline

Restaurant Team Lead

Panera Bread
07.2023 - Current

Team Member

McAllister's Deli
05.2023 - 07.2023

High School Diploma -

Yukon Highschool

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Charlotte Vaughn