Summary
Overview
Work History
Education
Skills
Certification
Clinical Training
Professional Trainings Conducted
Professional Trainings Attended
Honors Awards
Leadership Positions
Assessment Intake Training
Research
Volunteer Experience
Timeline
Generic

CHARLOTTE WATTERS

Signal Hill,CA

Summary

Caring, empathetic Substance Abuse Counselor with 7 years of experience in addiction settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Committed to advocating for client rights and helping build positive coping skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Substance Abuse Counselor

Fred Brown's Recovery Services
09.2019 - Current
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Developed goal-oriented psychoeducational and activity counseling groups to improve clients' level of functioning.
  • Supported aftercare planning for continued recovery after treatment.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Monitored client progress to make necessary adjustments for client success.
  • Kept accurate and detailed records to track and document client progress.
  • Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Completed required documentation for continued counseling coverage by insurance companies to meet deadlines.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Provided counseling and support to clients with drug and alcohol abuse issues.

Mental Health Practicum Trainee

EXIS Recovery
08.2018 - 05.2019
  • PHP, IOP, OP
  • Adults living with addiction and co-morbid diagnoses
  • Individual therapy, group therapy, family therapy, assessing chemical dependency, relapse prevention, intake, discharge planning, life goals, providing psychoeducation, assisting client with public assistance programs and applications, employment, seeking housing
  • Multidisciplinary case conferences, treatment planning, milieu therapy, didactic training
  • Progress notes consistent with Medi-Cal and other billing standards
  • Use of KIPU for progress notes utilizing GIRP and SMART guidelines
  • Individual supervision and group supervision
  • Theoretical Orientations: CBT, Psychodynamic, DBT, Family and Systems, Crisis Intervention/Stabilization, MET.
  • Worked in team environment to maintain high levels of productivity.

Mental Health Practicum Trainee

Alhambra Behavioral Health Center
02.2018 - 08.2018
  • PHP
  • Adults with severe mental illness and in transition from acute hospitalization
  • Group Psychotherapy; assessing chemical dependency; relapse prevention
  • Multidisciplinary case conferences, treatment planning, milieu therapy
  • Progress notes consistent with Medi-Cal and other billing standards
  • Individual supervision and group supervision
  • Theoretical Orientations: Crisis Intervention/Stabilization and Systems.
  • Worked in team environment to maintain high levels of productivity.

Mental Health Practicum Trainee

Los Angeles City Fire Department Behavioral Health Program
08.2017 - 02.2018
  • Run Psychoeducational Groups for Juvenile Fire Setter Program, S.A.F.E
  • Suicide Awareness and Prevention Training for members
  • Group Therapy and Crisis intervention for firefighters
  • Individual supervision and group supervision
  • Theoretical Orientation: CBT.

Mental Health Practicum Trainee

Telecare Corporation
09.2016 - 08.2017
  • OP
  • Provide individual psychotherapy for adult clients with chronic, severe mental illnesses, of diverse multicultural backgrounds and low-income
  • Attend weekly training seminars
  • Develop skills in working within a multidisciplinary team
  • Conduct intake assessments, treatment planning and crisis intervention
  • Write progress notes consistent with Medi-Cal billing standards, and utilizing GIRP and SMART guidelines
  • Individual supervision and group supervision
  • Theoretical Orientations: Recovery and relational psychodynamic, family systems, CBT, existential-humanistic, self.

Director of Communications

Sliding Scale Therapy
05.2013 - 09.2015
  • Daily contact and correspondence with therapy providers (PhD, PsyD, MFT, MFTi, etc.)
  • Correspondence with referrals
  • Searched for new providers
  • Conducted background searches on potential new providers
  • Matched referrals with providers
  • Matched graduate students with licensed psychologists for therapy hours
  • Maintained a database of providers and referrals.

Executive Assistant

Reza Nabavi, PhD, A Psychology Corporation
05.2013 - 02.2015
  • Daily contact and correspondence with medical providers, staff, clients and insurance carriers
  • Managed accounts receivable and collections (CPT and ICD-9 coding used)
  • Created new systems and protocols
  • Streamlined policies and practices
  • Researched and implemented software programs to improve office organization and efficiency.

Co-Coordinator

Resolutions Therapeutic Services: Intensive Outpatient Treatment Program for Substance Abuse & Co-Occurring Disorders
05.2013 - 12.2014
  • Daily contact and correspondence with medical providers, staff, inpatient treatment facilities, outpatient treatment facilities, staff, clients, and insurance carriers
  • Assisted in program development for each client
  • Scheduled sessions and coordinated use of office space
  • Screened potential new clients
  • Created new systems and protocols
  • Streamlined policies and practices
  • Researched and implemented software programs to improve program organization and efficiency
  • Trained new program coordinator and other staff members
  • Managed billing and accounts receivable (CPT and ICD-9 coding used).

Education

Substance Abuse Counseling

CCAPP Distance Learning Center
11.2023

M.A. - Clinical Psychology, Health Emphasis

California School of Professional Psychology, Alliant International University
Alhambra, CA
05.2017

B.A. - Psychology

Marymount California University
Rancho Palos Verdes, CA
05.2014

Regents College
London, England
07.2011

Skills

  • Providing Community Referrals
  • Individual Counseling
  • Specimen Testing
  • Life Skills Training
  • Crisis Management
  • Clinical Supervision
  • Case Management
  • Goal Setting
  • Intervention Planning
  • Referral Coordination
  • Client Confidentiality
  • Motivational Interviewing
  • Clinical Documentation
  • Boundary Setting

Certification

  • Associate Professional Clinical Counselor, IN PROGRESS
  • CPR and First Aid Certified, Infant, Child, and Adult

Clinical Training

  • Third Year Practicum Trainee, EXIS Recovery, Los Angeles, CA, 08/2018, Present, Elena Bagourdi, Ph.D., PHP, IOP, OP, Adults living with addiction and co-morbid diagnoses, Individual therapy, group therapy, family therapy, assessing chemical dependency, relapse prevention, intake, discharge planning, life goals, providing psychoeducation, assisting client with public assistance programs and applications, employment, seeking housing, Multidisciplinary case conferences, treatment planning, milieu therapy, didactic training, Progress notes consistent with Medi-Cal and other billing standards, Use of KIPU for progress notes utilizing GIRP and SMART guidelines, Individual supervision and group supervision, Theoretical Orientations: CBT, Psychodynamic, DBT, Family and Systems, Crisis Intervention/Stabilization, MET
  • Second Year Practicum Trainee, Alhambra Behavioral Health Center, Rosemead, CA, 02/2018, 08/2018, Joseph Dadourian, ED.D., PHP, Adults with severe mental illness and in transition from acute hospitalization, Group Psychotherapy; assessing chemical dependency; relapse prevention, Multidisciplinary case conferences, treatment planning, milieu therapy, Progress notes consistent with Medi-Cal and other billing standards, Individual supervision and group supervision, Theoretical Orientations: Crisis Intervention/Stabilization and Systems
  • Second Year Practicum Trainee, Los Angeles City Fire Department Behavioral Health Program, Los Angeles, CA, 08/2017, 02/2018, Kristen Wheldon, Psy.D., Run Psychoeducational Groups for Juvenile Fire Setter Program, S.A.F.E., Suicide Awareness and Prevention Training for members, Group Therapy and Crisis intervention for firefighters, Individual supervision and group supervision, Theoretical Orientation: CBT
  • First Year Practicum Trainee, Telecare Corporation, Norwalk, CA, 09/2016, 08/2017, Natalie Reinfeld, Psy.D., OP, Provide individual psychotherapy for adult clients with chronic, severe mental illnesses, of diverse multicultural backgrounds and low-income, Attend weekly training seminars, Develop skills in working within a multidisciplinary team, Conduct intake assessments, treatment planning and crisis intervention, Write progress notes consistent with Medi-Cal billing standards, and utilizing GIRP and SMART guidelines, Individual supervision and group supervision, Theoretical Orientations: Recovery and relational psychodynamic, family systems, CBT, existential-humanistic, self

Professional Trainings Conducted

  • Youth Arson Psychoeducation, Frank Hotchkin Memorial Training Center, Los Angeles, CA, 09/2017, 02/2018, monthly, Juvenile fire setters and their parents, guardians, and/or siblings, Psychoeducational training for juvenile fire setters and fire prevention for youths and their families
  • The Importance of Active Listening, Telecare Corporation, Norwalk, CA, 07/26/2017, Staff including Office administrators, MFTs, psychologists, PSC-Is, PSCIIs, among other mental health peer support staff, Provided psychoeducation on importance of active listening, taught the skills needed to be an effective active listener, and group breakouts for practice

Professional Trainings Attended

  • S.A.F.E. Program (Stop Adolescent Firesetting with Education), LAFD Arson Department, Los Angeles, CA, 09/2017, Psychoeducation on underlying characteristics of juvenile arsonists, burn awareness and care, identifying carelessness versus risk-taking behaviors, arson implications, benefits of one-on-one and family therapy
  • Train for Trainers "T4T", LAFD Behavioral Health Program, Los Angeles, CA, 09/2017, Group presentation skills, instruction development, suicide awareness and prevention
  • Cultural Diversity in the Clinical Setting, Telecare Corporation, Norwalk, CA, 02/2017, Understanding of multiculturalism, how diversity affects interpersonal and intrapersonal interaction, effect of treatment with and without multicultural consideration
  • MediCal Billing Procedures, Telecare Corporation, Norwalk, CA, 01/19/2017, Procedures and requirements for billing MediCal-related mental health claims as required by DMH
  • Recovery Centered Clinical System Training Conference, Telecare Corporation, Norwalk, CA, 01/09/2017, 01/10/2017, Power dynamics in relationships, judgment reduction, value of uniqueness, respect and dignity, motivation; exploring identity, awakening hope, making choices, reducing harm, making connections
  • HIPAA and Behavioral Health, Telecare Corporation, Norwalk, CA, 09/2016, Privacy protection, safeguarding, related laws and ethics, enforcement, compliance, noncompliance, PHI
  • Introduction to the MMPI-2-RF & Advanced Use of the MMPI-2-RF, Alliant International University, Alhambra, CA, 01/30/2015, 01/31/2015, Improvements and drawbacks, differentiation from MMPI-2, overview of sections, pros and cons, scoring and interpreting

Honors Awards

  • Dean's Honor List, Marymount California University, Rancho Palos Verdes, CA, 2011, 2012, 2013, 2014
  • Academic Achievement Award with Commendation, Marymount California University, Rancho Palos Verdes, CA, 2012, 2013, 2014
  • Certificate of Distinction for Academic Excellence in Psychology, Marymount California University, Rancho Palos Verdes, CA, 2012, 2013, 2014

Leadership Positions

  • Fundraising Facilitator, Delta Epsilon Sigma National Scholastic Honors Society, Marymount California University, Rancho Palos Verdes, CA, 09/2012, 05/2013
  • Vice President, Delta Epsilon Sigma National Scholastic Honors Society, Marymount California University, Rancho Palos Verdes, CA, 09/2012, 05/2013

Assessment Intake Training

  • Diagnostic Interview, 14, 9, 11
  • Intake Assessment, 16, 12, 16
  • Developmental History Assessment, 1, 1, 1
  • Intellectual Functioning (IQ), WAIS-IV, 4, 4, WISC-V, 1, 3
  • Neuropsychological, Adult Mental Status Eval. & Report, 3, 3, 3, Child Mental Status Exam, 1, 1, 0, Bipolar Screen, 0, 1, 1, BENDER-II, 5, 5, 2, MMSE-2, 1, 1, 0, SMMSE, 3, 3, 1, RCFT, 2, 3, 3, WRAML-2, 0, 2, 2
  • Personality/Mood, AMAS-A, 1, 1, 1, ASR, 1, 1, 1, BDI-II, 1, 1, 1, Child Behavior Checklist, 1, 0, 0, Child Depression Inventory, 1, 0, 0, MMPI-2, 3, 3, 1, House Tree Person, 1, 1, 0, Kinetic Family Drawing, 1, 1, 0

Research

  • Research Practicum (Graduate), Alliant International University, Los Angeles, CA, 08/2014, 05/2016, Identifying impairment in the immediate aftermath of panic attacks, James Garbanati, Ph.D., Primary investigator, Studied the relationship between panic attacks and physical, psychological, and emotional impairment upon cessation of the attacks, Developed and implemented a measurement for the symptoms (WPPAII), Completed data collection, data entry, and statistical analyses, Completed literature searches and final write-up
  • Capstone Research (Undergraduate), Marymount California University, Rancho Palos Verdes, CA, 09/2013, 05/2014, The effectiveness of unconventional stress management techniques in university students, Lynn DellaPietra, Ph.D., Primary Investigator, Studied the implementation of conventional and unconventional management techniques and their efficacy on stress reduction, Completed data collection, data entry, and statistical analyses, Completed literature searches and final write-up

Volunteer Experience

Special Needs Tutor, 05/2013, 08/2013, Tutored an undergraduate student with Autism Spectrum Disorder in his General Psychology course

Timeline

Substance Abuse Counselor

Fred Brown's Recovery Services
09.2019 - Current

Mental Health Practicum Trainee

EXIS Recovery
08.2018 - 05.2019

Mental Health Practicum Trainee

Alhambra Behavioral Health Center
02.2018 - 08.2018

Mental Health Practicum Trainee

Los Angeles City Fire Department Behavioral Health Program
08.2017 - 02.2018

Mental Health Practicum Trainee

Telecare Corporation
09.2016 - 08.2017

Director of Communications

Sliding Scale Therapy
05.2013 - 09.2015

Executive Assistant

Reza Nabavi, PhD, A Psychology Corporation
05.2013 - 02.2015

Co-Coordinator

Resolutions Therapeutic Services: Intensive Outpatient Treatment Program for Substance Abuse & Co-Occurring Disorders
05.2013 - 12.2014

Substance Abuse Counseling

CCAPP Distance Learning Center

M.A. - Clinical Psychology, Health Emphasis

California School of Professional Psychology, Alliant International University

B.A. - Psychology

Marymount California University

Regents College
  • Associate Professional Clinical Counselor, IN PROGRESS
  • CPR and First Aid Certified, Infant, Child, and Adult
CHARLOTTE WATTERS