Charlotte Weikert
Silver Spring,MD
Summary
Results-driven professional with expertise in customer service and social media management. Develops engaging content and nurtures customer relationships to enhance brand visibility and satisfaction in fast-paced environments. Committed to delivering exceptional service and strengthening brand presence.
Overview
1
1
year of professional experience
Work History
Public Relations Intern
Debbie Lennon
03.2026 - Current
- Created engaging content for social media platforms to enhance brand presence.
- Developed educational materials on traumatic brain injuries to inform and educate target audiences.
- Managed email and messaging accounts to ensure clear and effective communication.
Server
Silver Branch Brewing
Silver Spring, MD
06.2026 - 08.2026
- Delivered exceptional customer service in a fast-paced brewery environment.
- Served wine, beer, and cocktails to patrons at bar, ensuring timely service and satisfaction.
- Managed customer orders using point-of-sale systems to streamline order processing.
- Maintained cleanliness and organization of dining and service areas to enhance customer experience.
Restaurant Hostess
Looney's Pub
College Park, Maryland
05.2025 - 12.2025
- Welcomed guests with a friendly smile and appropriate greetings. and managed seating arrangements efficiently.
- Managed reservations and waitlists through restaurant's booking system to ensure smooth guest flow.
- Scheduled and confirmed reservations, recorded takeout orders, and addressed service inquiries through phone inquiries.
Education
High School Diploma -
James Hubert Blake High School
Silver Spring, MD05-2025
Bachelor of Arts - PR, Advertising, & Entertainment Marketing
Chapman University
Orange, CA07-2026
Skills
- Customer service
- Customer engagement
- Dining experience enhancement
- Order processing
- Point-of-sale systems
- Schedule management
- Multitasking
- Flexibility
- Effective communication
- Reliability
- Relationship management
Timeline
Server
Silver Branch Brewing
06.2026 - 08.2026
Public Relations Intern
Debbie Lennon
03.2026 - Current
Restaurant Hostess
Looney's Pub
05.2025 - 12.2025
High School Diploma -
James Hubert Blake High School
Bachelor of Arts - PR, Advertising, & Entertainment Marketing
Chapman University