Charlotte Wesley
Killeen,TX
Summary
- Reputation among students and colleagues for integrity,mentoring, professionalism, and advocacy
- Committed to producing results above and beyond expectations
- Excellent written and verbal communication skills with developed presentation abilities
- Excel in ability to generate enthusiasm in others
- Proficient in Microsoft Office Suite, excellent public relations skills, strong ability to maintain confidentiality, ability to set priorities, meet deadlines and multi-task
- Ability to deal courteously, professionally, and tactfully with the general public in a variety of circumstances. Positive attitude and helping nature
- Experience with Higher Education Information Management Systems (i.e. Colleague, Web Advisor, TracCloud, and Etrieve)
Overview
35
35
years of professional experience
Work History
Lead Student Success Coach
Central Texas College
05.2024 - Current
- Mentors new Student Success Coaches by sharing best practices in coaching methods, communication strategies, and resource navigation.
- Contributes to departmental goals by participating in committees focused on improving student retention efforts across campus.
- Conducts workshops on topics such as time management, study skills, and stress reduction to improve overall student wellbeing.
- Evaluates the effectiveness of various coaching strategies, adjusting approaches as necessary based on student feedback and success metrics.
- Promotes a sense of belonging among students through inclusive programming events that fostered community building within the campus population.
- Provides ongoing feedback on students'' personal growth and academic achievements, celebrating successes along the way.
Advising & Success Programs Coordinator
Central Texas College
10.2016 - 05.2024
- Advise and approve students that request Academic Suspension and Hazelwood Appeals. Assist students with registration creating an academic achievement plan. Conduct holistic advising to encourage degree completion in a timely manner.
- Coordinate all aspects of advising support to students, to include serving as a liaison between students and faculty communicating on such issues as attendance, academic standing, course expectations and monitoring success.
- Assist Student Success and Persistence in the development and implementation of success programs and student retention initiatives; Conduct follow up sessions with students concerning Retention Alerts. Instrumental in developing presentations on Procrastination,Time Management and Improving Study Skills for The Academic Studio
- Provide support in the oversight of the Academic Studio. Assist SSP on assessments and collection of data for retention, outreach and student success programs and communication efforts. As the Foster Care and Housing Insecure Liaison, identify students at risk and inform students of resources available across campus and surrounding communities
- Coordinate all aspects of SOAR (Student Outreach and Academic Relationships) Program, to include communication with students, staff, faculty and faculty. Assist with setting guidelines and expectations for tracking results of SOAR interventions. Serves as a member of Student Success Advising Team to improve student retention and communication efforts
- Cultivate respectful relationships with students, maintaining ongoing communication and facilitating solutions to address educational needs
- Experience with navigating through Colleague and Etrieve
- Conduct Drop-In Advising to assist students with tracking academic progress. Assist with facilitating New Student Orientation and scheduling Career Clusters with faculty.
Instructional Assistant Special Ed
Mountain View Elementary School
01.2016 - 10.2016
- Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with Killeen Independent School District regulations and Board of Education goals
- Maintained the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies
- Maintained a schedule of 5 Special Education classes per week
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff
- Facilitated group sessions and provided one-on-one support
- Successfully improved student participation in the classroom through integration of creative role-playing exercises
- Documented behaviors, interventions and results
- Worked with individual students to provide personalized educational, behavioral and emotional support.
Substitute Teacher
Killeen INDEPENDENT SCHOOL DISTRICT
08.2015 - 01.2016
- Assumed all duties of the regular classroom teacher promptly and in accordance with school rules
- Followed the instructions left by the teacher; maintain normal classroom routines and discipline procedures
- Created a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students
- Prepared for classes assigned and shows written evidence of preparation; distributes and collects papers and other materials for instruction
- Worked primarily in the High Schools to be a positive role model
Employee Service Associate
TEXAS A&M UNIVERSITY CENTRAL TEXAS
1 2015 - 6 2015
- Prepared job postings
- Maintained recruitment files and ensured files were in compliance with applicable laws and regulations
- Made offers of employment, created offer letters, ensured selected candidate met the minimum qualifications of the position
- Entered new hire information into Budget/Payroll /Personnel database
- Verified employment documents for newly hired employees and maintained personnel records
- Ensured completion of required new hire forms and documents
- Represented the department at internal and external recruiting events
Undergraduate Academic/Transfer Advisor
TEXAS A&M UNIVERSITY CENTRAL TEXAS
3 2012 - 1 2015
- Advised undergraduate students individually regarding the transition to an upper level university
- Assisted students with selecting specific Degree Plans and the academic requirements needed for graduation
- Assisted students in making a smooth transition into the university through assessment of careers and interest as well as academic goals
- Addressed academic concerns and made recommendations for students placed on academic probation
- Served as the primary advisor for the College of Education and College of Business
- Represented the department at academic unit meetings; stayed informed of curriculum changes for the department in order to adequately advise students
- Coordinated and assisted with advising and registration during year-round orientation programming
- Communicated with the registrar and admission departments to review and process requests for academic waivers
Senior Administrative Assistant
TEXAS A&M UNIVERSITY CENTRAL TEXAS
1 2011 - 12 2013
- Provided a broad range of support to the College of Business Dean, Faculty, and Students
- Exercised initiative and judgment in relieving the department heads and over 30 faculty members of many routine and administrative matters; coordinated all staff meetings
- Maintained budget for the College of Business by tracking expenses and reconciliation; coordinated all social events
- Prepared purchase requests and travel vouchers for all faculty members
- Maintained office supply inventory
- Processed and maintained overrides for the Department
- Assisted students on issues such as course selection and registration, reviewed transcripts, records, applications for graduation and other documents to obtain information to respond to requests; provided guidance and information about the College of Business; scheduled advising appointments for faculty members
Attendance Secretary
Killeen INDEPENDENT SCHOOL DISTRICT
3 2010 - 2 2011
- Provided administrative support to Attendance Officer
- Generated absence reports for truancy officer and collaborated regarding student absences
- Maintained master calendar of scheduled events and use of school facilities
- Acted as a liaison between students, parents, staff, and appropriate agencies regarding attendance issues; received, reviewed, and verified documents, records, and forms for accuracy, completeness, and conformance to applicable rules, regulations, policies, and procedures
- Responsible for maintaining district and state database to account for attendance records
Human Resources Non Commissioned Officer
UNITED STATES ARMY
08.1989 - 12.2009
- Officially commended for initiative, enthusiasm, and professionalism with intense customer focus and dependability on all performance evaluations
- Managed administrative and personnel evaluations including awards, promotions, and adverse actions for Brigade sized element
- Coordinated with senior leadership on organizational movement of 500 personnel and their equipment to and from Afghanistan
- Supervised communication to families of over 1500 deployed Soldiers
- Developed administrative reports to provide supervisors with vital information on all civilian employees
- Established policies and procedures for two new Human Resource Centers within First Cavalry Division.Oversaw screening of Senior Enlisted and Officer Promotion Section Boards
- Managed personnel utilization and requisitions for future assignments for over 500 Soldiers; performed budget analysis to control expenditures and predict future budget needs for Brigade sized element
- Served as Human Resource Supervisor for a Military Medical Center. Supervised, trained, and counseled a team of 42 Soldiers. Continuously called upon to initiate and develop other Human Resource Units across two military installations
- Served as Supervisor over All patient clinics in a Military Medical Center, responsible for implementation and ensuring standard of patient care
- Developed innovative training techniques and conducted professional development seminars
- Various Duty Assignments culminating with Retirement
Education
MASTERS OF BUSINESS ADMINISTRATION -
Texas A&M University-Central Texas
Killeen, Texas05.2014
Bachelor of Business Administration -
Texas A&M University-Central Texas
Killeen, Texas12.2011
Skills
- Diverse group presentations
- Student records management
- Data-driven decision making
- Customer Service
- Verbal and written communication
- Program Development and Management
- Academic advisement
- Individual and family support
Affiliations
- American Society of Administrative Professionals
- Society of Human Resource Management (SHRM)
Timeline
Lead Student Success Coach
Central Texas College
05.2024 - Current
Advising & Success Programs Coordinator
Central Texas College
10.2016 - 05.2024
Instructional Assistant Special Ed
Mountain View Elementary School
01.2016 - 10.2016
Substitute Teacher
Killeen INDEPENDENT SCHOOL DISTRICT
08.2015 - 01.2016
Human Resources Non Commissioned Officer
UNITED STATES ARMY
08.1989 - 12.2009
Employee Service Associate
TEXAS A&M UNIVERSITY CENTRAL TEXAS
1 2015 - 6 2015
Undergraduate Academic/Transfer Advisor
TEXAS A&M UNIVERSITY CENTRAL TEXAS
3 2012 - 1 2015
Senior Administrative Assistant
TEXAS A&M UNIVERSITY CENTRAL TEXAS
1 2011 - 12 2013
Attendance Secretary
Killeen INDEPENDENT SCHOOL DISTRICT
3 2010 - 2 2011
MASTERS OF BUSINESS ADMINISTRATION -
Texas A&M University-Central Texas
Bachelor of Business Administration -
Texas A&M University-Central Texas
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