Charlotte Woolston
Anchorage,AK
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
4
4
years of professional experience
Work History
Event Operations Assistant
Event Operations LMU
Los Angeles, CA
08.2025 - Current
- Developed and implemented operational procedures to enhance event efficiency and participant satisfaction.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Executed setup of tables and chairs for client events, ensuring timely and effective arrangements.
Barista
Polar Espresso
Anchorage, AK
05.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Cleaner
Elite Sports Performance
Anchorage, AK
01.2023 - 12.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
Education
High School Diploma -
South Anchorage High School
Anchorage, AK05-2025
Bachelor of Arts - Screenwriting
Loyola Marymount University
Los Angeles, CA05-2029
Bachelor of Arts - Journalism
Loyola Marymount University
Los Angeles, CA05-2029
Skills
- Customer service excellence
- Creative problem solving
- Strong work ethic
- Dedicated learner
- Time management
- Positive attitude
- Professional and friendly
References
Savannah Woolston, Owner, Polar Espresso woolston.savannah@gmail.com
Sara Miller, Counselor, South Anchorage High School Miller_Sara@asdk12.org
Sen. Lisa Murkowski, U.S. Senator, angelina_burney@murkowski.senate.gov
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Event Operations Assistant
Event Operations LMU
08.2025 - Current
Cleaner
Elite Sports Performance
01.2023 - 12.2023
Barista
Polar Espresso
05.2022 - Current
High School Diploma -
South Anchorage High School
Bachelor of Arts - Screenwriting
Loyola Marymount University
Bachelor of Arts - Journalism
Loyola Marymount University