Charlotte Yount
Cashier
Dubois,PA
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
Giant Eagle
Dubois, PA
05.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Security Officer
Allied Universal
Freeport, PA
09.2021 - 03.2022
- Followed protocol and continuously demonstrated knowledge of local, state and federal laws and regulations; recognized for zero incidents on disciplinary record
- Conducting Patrols three times a night in both bulidings
- Investigate incidents with alarms
- Prevent non-approved visitors from entering
- Enfore company rules and policies
- Monitored upwards of 75 camera video surveillance system to identify unusual occurrences and violations; deterred property damage attempt with potential damage costs in the hundreds of thousands.
Sheetz Cook and Cashier
Kittanning, PA
03.2021 - 06.2021
- Advised customers on coffee blends, roasts, teas, speciality espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavor
- Prepare espresso shots, speciality espresso drinks, and French press, pour over, and drip coffee
- Operate both manual and semi-automatic espresso machines, as well as commercial coffee brewers
- Collect payment and handle petty cash
- Provide excellent service and recommendations to guests
- Deliver exceptional customer service through extensive menu knowledge
- Work alongside a team of 7 people
- Followed proper sanitation methods to clean and disinfect kitchen workstations
- Pour 20+ different styles of drinks quickly and in accordance with customer's specifications
- Maintain a clean, organized working environment
- Respond quickly to customer inquiries
- Monitor kitchen for spills and clean swiftly
Cashier/Customer Service
Big Lots
Kittanning, PA
08.2020 - 03.2021
- Play an integral role in customer service and overall sales numbers
- Clean up minor spills quickly and safely
- Maximize positive customer service experience
- Assist customers in finding specific grocery items
- Ensure items are well-stocked for each shift
- Review customer orders and assist in resolving issues quickly
- Answer phones and record detailed messages
- Languages
- English
Computer Technician
Lenape Technical School
Ford City, PA
01.2020 - 08.2020
- Escalate tough problems to the supervisor
- Operate day-to-day functions of the department and follow all procedures
- Resolve office-related issues according to predetermined procedures
- Done cable wiring in ceiling and other parts of the school
- Programmed new laptops
- Assisted teachers and workers of the school with fixing computers when needed
- Alert Honest
- Great Communication Skills Leader and Team Player
- Problem Solving Ability to follow instructions
- Great with computers
Waitress, Hostess, and Cashier
Pizza Hut
Kittanning, Pennsylvania
08.2017 - 01.2020
- Collect payment and handle petty cash
- Develop relationships with regular customers to promote top customer service standards
- Clean glasses, utensils, and equiptment regularly
- Inspect all dishware after cleaning process and rewash items, if necessary
- Keep host stand tidy to reflect cleanliness and organization of restaurant to incoming guests
- Arranged tables, tabletops, and buffet stations for events ranging from 1 to 30 attendees based on banquet event orders
- Disposed of garbage properly
- Receive orders, process payment, and respond to customer concerns
- Welcome all patrons in a warm, friendly manner
- Operate all washing machines according to guidelines
Education
Highschool - Computer Information Technology
Lenape Technical School
05.2020
Skills
- Skills
- Covid Symptom Screening
- Workstation Setup and Breakdown
- Clear Communication
- Inventory Stocking
- Cash Register Operation
- Customer Experience
- Proper Stacking and Storage
Timeline
Cashier
Giant Eagle
05.2022 - Current
Security Officer
Allied Universal
09.2021 - 03.2022
Sheetz Cook and Cashier
03.2021 - 06.2021
Cashier/Customer Service
Big Lots
08.2020 - 03.2021
Computer Technician
Lenape Technical School
01.2020 - 08.2020
Waitress, Hostess, and Cashier
Pizza Hut
08.2017 - 01.2020
Highschool - Computer Information Technology
Lenape Technical School
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