Charlotte Zender
Prairie Village,KS
Summary
Personable and positive individual with natural ability to connect with others seeks to leverage excellent communication and interpersonal skills. Possesses solid understanding of customer service principles and proficient in handling inquiries and issues efficiently. Capable of ensuring seamless and supportive experience for members. Skilled in problem-solving and active listening, effectively addressing community needs and fostered emotional support.
Overview
5
5
years of professional experience
Work History
Community Service Volunteer
Non-Profit Organizations
Kansas City, MO
08.2021 - Current
- Compiled 145 community service hours through diverse volunteer activities.
- Provided emotional support to individuals experiencing homelessness and poverty through active listening.
- Volunteered at various food pantries, including mobile and in-person options.
- Helped organize and facilitate a blood drive.
- Engaged with local residents to identify needs and address concerns effectively.
- Volunteered at a women's and children's shelter, providing support for the parents after school hours by engaging with their children.
New Member Assistant
Alpha Xi Delta Sorority
Manhattan, KS
11.2025 - 11.2026
- Guided members in transitioning to sorority life and integrating into sisterhood.
- Assisted members with inquiries, delivering information on available services.
- Educated new members about resources and benefits offered by the sorority.
- Attended weekly meetings for new members to facilitate smooth onboarding.
Live-Out Nanny
Adam and Jaclyn Dinkel
Prairie Village, KS
05.2023 - 07.2026
- Supervised children's activities to ensure safety and well-being.
- Prepared nutritious meals and snacks tailored to children's needs.
- Maintained clean and organized living spaces for optimal child development.
- Communicated regularly with parents regarding daily activities and children's requirements.
- Developed creative games and engaging activities to stimulate interests.
- Planned arts and crafts projects and outdoor games to enhance learning.
- Conducted educational outings, including trips to museums and parks.
- Performed light housekeeping duties related to childcare tasks.
Education
BBA - Business Administration: Pre-Professional
Kansas State University
Manhattan, KS05-2029
High School Diploma -
Notre Dame De Sion High School
Kansas City, MO05-2025
Skills
- Problem-solving
- Active listening
- Attention to detail
- Professionalism and courtesy
- Issue resolution
- Teamwork and collaboration
- Reliability
- Emotional Intelligence
Timeline
New Member Assistant
Alpha Xi Delta Sorority
11.2025 - 11.2026
Live-Out Nanny
Adam and Jaclyn Dinkel
05.2023 - 07.2026
Community Service Volunteer
Non-Profit Organizations
08.2021 - Current
BBA - Business Administration: Pre-Professional
Kansas State University
High School Diploma -
Notre Dame De Sion High School