Charlotte "Aaron" Hennington
214 Cardinal Drive, Natchez,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Complaints Administrative Assistant
Motorola Solutions
Chicago, IL
09.2023 - Current
- Resolved customer inquiries and complaints through effective communication and negotiation skills.
- Tracked claim progress until resolution to ensure timely outcomes.
- Compiled data from diverse sources to thoroughly investigate claims.
- Provided comprehensive claim findings to customers and lenders.
- Entered claim data into Salesforce and RDN systems efficiently.
- Composed various written correspondence, including letters and reports, as directed by management.
- Negotiated final settlements with customers to achieve favorable resolutions.
Business Manager
Jason's Body Shop, LLC
Natchez, MS
06.2006 - 09.2023
- Established and maintained relationships with key clients, potential customers and industry partners.
- Oversaw daily operations across multiple departments, including sales, marketing, and HR.
- Performed detailed inspections of vehicles to assess damage and determine repair costs.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Education
Some College (No Degree) -
University of Southern Mississippi
Hattiesburg, MSHigh School Diploma -
Adams County Christian School
Natchez, MS05.1992
Skills
- Customer Service
- Critical Thinking
- Written and Verbal Communication
- Analytical Thinking
- Multitasking
- Task Prioritization
- Reliable and Trustworthy
- Planning and Coordination
Timeline
Complaints Administrative Assistant
Motorola Solutions
09.2023 - Current
Business Manager
Jason's Body Shop, LLC
06.2006 - 09.2023
Some College (No Degree) -
University of Southern Mississippi
High School Diploma -
Adams County Christian School
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