Charlotte Gale
Relocating to Denton,TX
Summary
Dynamic administrative professional with over 15 years of leadership and operational support experience in healthcare, higher education, and entertainment industries. Proven expertise in provider credentialing and compliance coordination, executive-level calendar and travel management, and cross-functional project oversight. Adept at streamlining workflows to drive efficiencies and delivering polished communications. Recognized for attention to detail, discretion, and a proactive approach that ensures seamless operations and strategic alignment.
Overview
27
27
years of professional experience
Work History
Credentialing Specialist
Tulane University School of Medicine – Department of Pediatrics
05.2025 - Current
- Serve as the primary administrative liaison for physician credentialing and executive support within the Department of Pediatrics, ensuring seamless operations.
- Efficiently coordinate initial appointments, reappointments, and ongoing credential maintenance, ensuring 100% compliance with regulatory and hospital-specific protocols.
- Discreetly and accurately manage confidential documentation, including DEA certificates, malpractice insurance, CME records, and licensure, safeguarding sensitive information.
- Proactively track expiration dates and credentialing timelines, ensuring uninterrupted provider access and clinical service for over 100 physicians.
- Orchestrated comprehensive travel logistics for faculty, including flights, accommodations, and ground transportation, resulting in seamless itineraries for over 50 trips annually and maximizing productivity.
- Provided critical support to department leadership through expert calendar management, streamlined internal communications, and meticulous meeting coordination.
- Generated comprehensive reports, meticulously maintained credentialing databases, and streamlined workflows using Microsoft Office Suite and internal platforms, improving data accuracy by 15%.
- Collaborated effectively with medical staff offices and department heads, ensuring timely and complete credentialing submissions for all new hires and reappointments.
Independent Travel Agent
Gateway Travel
02.2019 - Current
- Negotiated vendor contracts and crafted personalized travel itineraries, saving clients an average of 15% on trip expenses.
Executive Assistant / Extras Casting Director
Caballero Casting
09.2011 - 05.2025
- Served as a pivotal Executive Assistant to the Casting Director, adeptly managing a broad range of executive-level administrative and operational functions.
- Strategically managed intricate calendars, orchestrating over 100 high-level meetings, production calls, and casting sessions with directors, producers, and studio executives, optimizing executive time and reducing scheduling conflicts.
- Executed comprehensive domestic and international travel arrangements, including flights, accommodations, and detailed itineraries for executives, ensuring seamless logistics for over 30 trips annually.
- Analyzed production schedules and scripts to proactively anticipate needs, adjusting staff workflows and resource allocation to meet tight deadlines.
- Managed all payroll and financial operations for staff and freelancers, including accurate expense tracking, efficient invoice processing, and timely monthly reporting, ensuring financial compliance.
- Authored and distributed critical internal and external communications and coordinated complex logistics for large-scale casting events and on-set operations, supporting successful project execution.
- Developed compelling briefings, presentations, and meeting materials; meticulously tracked action items and ensured timely follow-through, enhancing team accountability.
- Spearheaded onboarding for new hires, efficiently managing NDAs, system access, and comprehensive training, facilitating smooth integration.
- Maintained confidential records, intricate casting databases, and critical production documentation with utmost discretion and accuracy, ensuring data integrity.
- Supervised and mentored support staff, effectively delegating tasks to ensure seamless daily operations in a high-pressure, deadline-driven environment, improving team efficiency.
- Served as a key liaison across departments, expertly resolving last-minute challenges with professionalism, adaptability, and strong problem-solving acumen, minimizing disruptions.
- Optimized office inventory and procurement processes, ensuring uninterrupted operations.
Licensed Realtor
NOLA Living Realty
06.2017 - 01.2024
- Delivered market analyses, negotiated contracts, and marketed properties; facilitated $4M in annual sales while ensuring regulatory compliance and ethical standards.
Access to Services Assistant
The Guidance Center
01.2009 - 12.2010
- Streamlined new client intake and onboarding, improving processing efficiency.
- Handled high call volumes and supported operations with administrative tasks and documentation.
- Trained new staff on intake procedures and confidentiality protocols.
Commercial Collector
Coface Collections North America
06.2006 - 08.2009
- Negotiated payment plans and recovered overdue balances, averaging a 20% reduction in aged receivables.
- Maintained detailed AR records, resolved billing disputes, and ensured compliance with collection regulations.
- Conducted thorough research on debtor financial status, assessing their ability to pay back outstanding debts before initiating negotiations.
Credit Collections Supervisor
The Law Office of D. Michael Dendy
08.2003 - 02.2006
- Supervised a team of five collectors, providing targeted coaching and
ensuring FDCPA compliance - Developed and implemented strategies, tracked performance metrics, and resolved escalated cases, achieving a 30% improvement in recovery rates.
Media Specialist
Best Buy
07.2001 - 07.2003
- Assisted customers with media product selection
- Maintained merchandise displays
- Supported inventory tracking
- Set up promotional materials for new releases.
Data Entry Clerk
Castano Plaintiffs Legal Committee
05.1998 - 05.1999
- Performed high-volume, accurate data entry for mass tort litigation.
- Maintained confidentiality and organized legal documentation.
Education
Bachelor of Arts - Information Technology
Tulane University
New Orleans, LA01.2029
Skills
- Executive & Administrative Support
- Complex Calendar Coordination
- Travel Coordination
- Confidential Document Management
- Workflow Optimization & Project Coordination
- Financial Tracking, Reporting & Budget Oversight
- Cross-functional Collaboration
- Stakeholder Communication
- Adaptability, Problem Solving & Process Improvement
Timeline
Credentialing Specialist
Tulane University School of Medicine – Department of Pediatrics
05.2025 - Current
Independent Travel Agent
Gateway Travel
02.2019 - Current
Licensed Realtor
NOLA Living Realty
06.2017 - 01.2024
Executive Assistant / Extras Casting Director
Caballero Casting
09.2011 - 05.2025
Access to Services Assistant
The Guidance Center
01.2009 - 12.2010
Commercial Collector
Coface Collections North America
06.2006 - 08.2009
Credit Collections Supervisor
The Law Office of D. Michael Dendy
08.2003 - 02.2006
Media Specialist
Best Buy
07.2001 - 07.2003
Data Entry Clerk
Castano Plaintiffs Legal Committee
05.1998 - 05.1999
Bachelor of Arts - Information Technology
Tulane University
Similar Profiles
Margaret Cisneros-MarquezMargaret Cisneros-Marquez
PCIT THERAPIST at Pediatrics Department at the University of Miami, Miller School of MedicinePCIT THERAPIST at Pediatrics Department at the University of Miami, Miller School of Medicine
Ghada NemirGhada Nemir
Research Trainee at Nephrology Department- Tulane School of MedicineResearch Trainee at Nephrology Department- Tulane School of Medicine
Desbie McMillianDesbie McMillian
Project Assistant at Tulane University School of MedicineProject Assistant at Tulane University School of Medicine
Abby MoseleyAbby Moseley
Kindergarten Teacher at Jonesboro Public SchoolsKindergarten Teacher at Jonesboro Public Schools
Heather JacksonHeather Jackson
Asset Manager at Intel CorporationAsset Manager at Intel Corporation