Meticulous, task-driven, results-orientated Business Analyst. Equipped with exceptional ability to facilitate all aspects of internal and external communications to support clients' marketing, business development, operations, and technology infrastructure by working collaboratively with C-level executives and their teams. With experience in evaluating project progress, identifying problems, developing and implementing company procedures, and writing technical reports. Proven ability to align business objectives with comprehensive knowledge to achieve maximum operational impacts, conserve time, and boost efficiency.
Work History
Onboarding Lead and Integration Specialist
MedZoomer
Onboarded all new pharmacies by working through their specific pharmacy needs, software system integrations, and day-to-day operations.
Collaborated with cross-functional teams to define integration requirements and develop suitable solutions.
Coordinated with vendors during implementation phases to ensure the successful completion of third-party integrations.
Increased user satisfaction by identifying opportunities for process improvement within integrated systems.
Develop sales and marketing strategies to grow our client base and expand into multiple new markets.
Data/Business Analyst
The Business Edit
Extensive data mining and analytics for clients of many different industries.
Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation, and relocation strategies.
Calendar management and scheduling for all current clients and their executive teams.
CRM management and implementation involving HubSpot, Salesforce, Insightly, and more.
Management of multiple complex marketing strategies, operation plans, management, and strategy execution.
Research, analyze, and present Market Research to clients in various industries to boost their sales, marketing, and business strategies.
Marketing Associate/ Business Development
Tampa Bay Business and Wealth
Business development efforts involving meetings to gain exposure, awareness, and selling efforts.
Administrative duties consisting of scheduling phone calls, updating mailing lists, managing CEO’s contacts and follow ups, and other daily and weekly management needs.
Social media management of content and exposure.
Managed clients in terms of advertising dates and marketing plans to ensure ROI. Facilitated introductions for clients.
Event coordinating and event day needs.
Account Executive
Elevate, Inc.
Business consulting and client management.
Management of a portfolio of clients to ensure expectations are exceeded.
Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Blog writing about subjects of their choice and current events going on for their business's. Coordinate social media and company outreach.
Organize, participate, and make introductions for business development networking events.
Executive Assistant/ Human Resources Manager
ZenTech Consulting
Logged employee hours, receipts from travel, and reconciled with the correct budget.
Providing clients with the best candidates required; job posting, reviewing of resumes received, conducted interviews, and starting the on-boarding process for all new employees.
Managing employees in various states and ensuring employee and client satisfaction.
Booked travel needed to satisfied client's needs for all employee's out of the Tampa Bay Area.
Education
Bachelor of Marketing -
UNIVERSITY OF SOUTH FLORIDA
06.2018
Skills
Highly proficient in Microsoft Word, Excel, Outlook, Powerpoint, and SharePoint
Calendar management and scheduling for business owners, employees, and teams
Diversified skills include client relations, human resources, project management, and administrative support
Sprout Social Certified Partner
HubSpot Certified Partner
SEMrush Certified Partner
Klaviyo Certified Partner
Database experience- Zoominfo, SalesForce, Construct Connect, Construction Wire, and more