Dedicated Butler experienced in maintaining organized affairs and anticipating service needs. Achieved high levels of client satisfaction through effective communication, proactive problem-solving, and strong interpersonal skills. Focused on delivering exceptional service in fast-paced environments while adapting to last-minute changes.
Overview
1
1
Certification
38
38
years of professional experience
Work History
Butler
Comfort Nurse Care
Fort Lauderdale, FL
01.2010 - Current
Provided personalized care and assistance to clients in a home setting.
Managed daily tasks including meal preparation and housekeeping duties.
Coordinated transportation and appointments for clients.
Butler
Sandals five star luxury resort
Negril Jamaica
01.1989 - 03.1991
Managed daily household operations and ensured smooth functioning of services.
Managed daily household operations and ensured a clean, organized environment.
Coordinated daily schedules for private maids and cooks, managing travel arrangements to ensure seamless operations.
Coordinated schedules for appointments, events, and transportation for residents.
Scheduled appointments for the employer as requested by them.
Accompanied clients to appointments and arranged transportation.
Prepared meals according to dietary preferences and nutritional guidelines.
Maintained cleanliness and organization of living spaces and common areas.
Promoted personable but professional working relationship with employer by complying with privacy and confidentiality standard, as well as social boundaries.
Managed correspondence with vendors, suppliers, service providers. on behalf of the employer.
Followed standard infection control protocols to avoid illness or contamination.
Provided assistance communicating, typing correspondence or obtaining information.
Prepared records of client progress and services performed under care.
Identified health scenarios that required more skilled care or knowledge.
Kept patient health and personal information private and confidential.
Provided personalized attention and companionship to enhance client comfort.
Maintained inventory of household supplies and requested replenishments as needed.
Supported the care team by communicating resident needs and preferences effectively.
Greeted guests and provided assistance upon their arrival.
Maintained an inventory of supplies necessary for daily operations of the house or estate.
Assisted in the coordination of events and parties for the employer's family and friends.
Education
Crangehill High School
Grange Hill Westmoreland , Jamaica wi
Some College (No Degree) - Nursing
West Broward School of Nursing
Lauderhill, FL
Skills
Personalized care
Household management
Meal preparation
Event coordination
Transport logistics
Client scheduling
Travel arrangements
Guest relations
Detailed record-keeping
Confidentiality maintenance
Oral comprehension
Companionship provision
Service coordination
Time management
Schedule optimization
Administrative organization
Vendor communication
Problem solving
Process enhancement
Planning events
Effective communication
Interpersonal awareness
Crisis intervention
Therapeutic techniques
CPR certified
Infection control
Hygiene standards
Personal hygiene
Fine dining service
Wine pairing
Chauffeuring
Vehicle maintenance
Housekeeping services management
Light housekeeping
Laundry management
Supply management
Safety protocols
Check in registration
Technology proficiency
Speech recognition
Oral comprehension
Speech clarity
Active listening
Self motivation
Adaptability and flexibility
Cultural sensitivity
Staff collaboration
Multitasking capacity
Physical strength
Service oriented
Answering phones
Filing and data archiving
Program follow-up and assessment
Guest needs assessment
Project planning
Process enhancement
CPR certified
Program follow-up and assessment
Self motivation
Personal care
Crisis intervention
Therapeutic techniques
Certification
DOMESTIC VIOLENCE. HIV/AIDS PROGRAM. SELF- ADMINISTRATION OF MEDICATION. FOUR CONTACT HOURS. ALZHEIMER'S DISEASE AND RELATED DISORDERS FOR HOME HEALTH AIDS. CPR.