Charlton Nwachukwu
Houston,United States
Summary
Passionate and detail-oriented associate with 5+ years of experience, skilled in leading diverse teams and pioneering innovative projects that enhance brand visibility and engagement. Proficient in Adobe Premiere and Illustrator, demonstrating strong leadership and creative writing abilities to deliver strategic growth and compelling digital content. Poised to leverage deep expertise in multimedia production and digital storytelling to revolutionize creative direction and content creation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Cyclone Anaya's Restaurant
Houston, TX
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
Curbside
H-E-B
Richmond, United States
02.2024 - 05.2024
- Assist customers with curbside grocery pickup, ensuring timely and accurate order fulfillment
- Provide excellent customer service, addressing inquiries and resolving issues promptly
- Efficiently handle grocery orders, from picking items to delivering them to customers' vehicles
Sales Associate
STAPLES
Sugar Land, United States
12.2023 - 02.2024
- Assisted customers with product inquiries, leading to increased satisfaction and repeat business
- Collaborated with team to meet sales targets, contributing to overall store revenue growth
WAREHOUSE
ALDI'S
Rosenberg, United States
10.2023 - 11.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Server/ Waiter
Buffalo Wild Wings
Sugar Land, United States
06.2022 - 09.2023
- Accurately take and serve orders, contributing to efficient service and customer retention
- Enhanced dining atmosphere by maintaining high cleanliness standards
- Boosted customer satisfaction by efficiently managing food delivery
- Assisted team members in streamlining service operations
Sales Associate/ Team Member
Academy Sports + Outdoors
Richmond, United States
09.2021 - 05.2022
- Boosted customer satisfaction by efficiently handling online orders and in-store sales
- Managed inventory and sales, contributing to a well-organized and efficient store
Curbside/ Cashier
H-E-B
Richmond, United States
10.2019 - 04.2021
- Executed curbside grocery deliveries, improving customer convenience and service speed
- Handled cash transactions accurately, ensured customer satisfaction through effective communication
Team Member
Taco Cabana
Richmond, United States
07.2019 - 10.2019
- Cooked and cleaned, ensuring a hygienic environment and high food quality
- Managed heavy lifting and food preparation, maintaining efficiency and safety
Team Member
Whataburger
Sugar Land, United States
09.2018 - 11.2018
- Handled cash transactions accurately, enhancing customer trust and loyalty
- Communicated effectively with customers, resolving issues promptly and improving service experience
Education
BBA - Marketing and Management DEGREE -
University of Houston-Downtown
Houston, TX09.2024
ASSOCIATES DEGREE -
Houston Community College
Stafford, TX05.2020
HIGH SCHOOL DIPLOMA -
George Bush High School
Richmond, TX05.2019
Skills
- Multitasking
- Leadership
- Problem-Solving
- Communication
- Innovation
- Business Development
- Adobe Premiere
- Photoshop
- Illustrator
- Lightroom
- Microsoft Word
- Excel
- PowerPoint
- Teams
- Outlook
- Photography
- Screen Writing
- Creative Writing
- Safe Food Handling
Llc
Our Father Productions, 2021
Awards
- Film Acting Debut - Short Film ( Be Happy )
- Interview Article - Houston Voyage
- Young Inspiring Directors Awards
- Inspiring Writers Club President
- Black Youth Entrepreneur's Award
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- Adobe Certified Associate (ACA) - Adobe.
Timeline
Server
Cyclone Anaya's Restaurant
05.2024 - Current
Curbside
H-E-B
02.2024 - 05.2024
Sales Associate
STAPLES
12.2023 - 02.2024
WAREHOUSE
ALDI'S
10.2023 - 11.2023
Server/ Waiter
Buffalo Wild Wings
06.2022 - 09.2023
Sales Associate/ Team Member
Academy Sports + Outdoors
09.2021 - 05.2022
Curbside/ Cashier
H-E-B
10.2019 - 04.2021
Team Member
Taco Cabana
07.2019 - 10.2019
Team Member
Whataburger
09.2018 - 11.2018
- ServSafe Alcohol Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
- Adobe Certified Associate (ACA) - Adobe.
BBA - Marketing and Management DEGREE -
University of Houston-Downtown
ASSOCIATES DEGREE -
Houston Community College
HIGH SCHOOL DIPLOMA -
George Bush High School
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