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Charly Fender
Student
Boone,NC
Summary
Motivated and results-driven student, working towards a degree in Workforce Leadership & Development. Experienced in leading teams, improving operations, and enhancing customer service. Skilled in managing projects, solving problems, and working well both independently and as part of a team. Proven track record of building strong relationships and driving success in the workplace through clear communication and effective leadership. Strong background in team management, training development, and helping businesses improve performance. Dedicated to bringing a reliable and flexible approach to achieving goals and supporting organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pet Sitter
Family Friend
05.2022 - 08.2022
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
Volunteer
The Yancey House
01.2021 - 05.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Shift Leader
Wolf Lodge Ski Resort
11.2020 - 02.2021
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Babysitter
Family Friend
04.2019 - 08.2019
- Monitored children's play activities to verify safety.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
Education
Bachelor of Science - CTE: Workforce Leadership & Development
Appalachian State University
Boone, NC12-2025
Skills
- Honest and Trustworthy
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
- Cash Handling
- Team Leadership
- Customer service focus
- People Management
- Ethical Leadership
Certification
NCDA Certified Career Services Provider (CCSP)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCompany CultureSoftware
Microsoft Powerpoint
Google Drive/ Docs
Google Slideshows
Excel Spreadsheets
Timeline
Pet Sitter
Family Friend
05.2022 - 08.2022
Volunteer
The Yancey House
01.2021 - 05.2021
Shift Leader
Wolf Lodge Ski Resort
11.2020 - 02.2021
Babysitter
Family Friend
04.2019 - 08.2019
Bachelor of Science - CTE: Workforce Leadership & Development
Appalachian State University
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