Charly Ferguson
Nacogdoches
Summary
Dedicated Animal Control Officer with extensive experience at the City of Nacogdoches Animal Services, skilled in humane animal treatment and investigative report preparation. Successfully enhanced community safety through effective emergency response and public education initiatives, while fostering collaboration with local shelters and improving animal welfare outcomes. Strong communicator and problem-solver committed to responsible pet ownership.
Knowledgeable Animal Control Officer with solid background in animal welfare and public safety. Successfully managed animal control operations, resolving various animal-related issues and ensuring community compliance with regulations. Demonstrated effective conflict resolution and communication skills.
Knowledgeable Animal Control Officer with excellent understanding of humane animal treatment procedures. Skilled working with multitude of animal species and responding to calls for service. Hands-on experience performing special animal patrol and managing restraint of large wild animals.
Empathetic Animal Control Officer looking to build upon skills and tackle new responsibilities. Skilled in feeding and exercising animals. Talented at providing minor medical attention to injured animals, including wound cleaning, nail trimming and administering vaccinations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Animal Control Officer
City of Nacogdoches Animal Services
12.2021 - Current
- Enforced animal control laws and regulations to ensure community safety.
- Responded to emergency calls for stray or dangerous animals, assessing situations promptly.
- Conducted thorough investigations of reported animal cruelty cases, gathering evidence and documentation.
- Collaborated with local shelters to facilitate the safe transfer and adoption of impounded animals.
- Educated the public on responsible pet ownership and wildlife management through community outreach programs.
- Trained new staff in operational procedures and best practices for animal handling and care.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Investigated and gathered information regarding animal-related complaints.
- Captured domestic and wild animals.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Unloaded and impounded animals received from animal control and public.
- Attended to calls reporting of wild animal bites.
- Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Improved community relations through conducting educational presentations on responsible pet ownership and local animal laws.
- Responded to numerous daily calls to enforce animal control regulations.
- Supplied animals with food, water, and personal care.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Prepared for prosecutions related to animal treatment and gave evidence in court.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Optimized resources by monitoring inventory levels and ordering necessary supplies for daily operations within budget constraints.
- Provided compassionate assistance during natural disasters or emergencies, effectively coordinating the rescue and sheltering of displaced animals.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Demonstrated adaptability in addressing unique challenges related to specific animal species or situations, applying problem-solving skills to reach successful resolutions.
- Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting home visits.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
Kennel Attendant
City Of Nacogdoches Animal Services
10.2012 - 12.2021
- Monitored animal health and behavior to ensure well-being and safety.
- Cleaned and maintained kennel facilities to uphold hygiene standards.
- Assisted with feeding schedules, ensuring proper nutrition for all animals.
- Provided socialization and exercise for dogs to promote positive behavior.
- Coordinated with veterinarians for routine check-ups and medical treatments.
- Trained new staff on kennel operations and animal care protocols.
- Developed efficient workflow processes for kennel cleaning and maintenance tasks.
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
- Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
- Kept animals clean and free of contaminants to promote optimal health.
- Contributed to a well-maintained facility by performing general maintenance tasks such as painting, minor repairs, and landscaping.
- Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.
- Increased adoption rates by assisting in the successful matching of pets with compatible families.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Educated visitors and staff on proper animal care and handling.
Education
High School Diploma -
Zavalla ISD
Zavalla, TX05-2001
Skills
- Humane animal treatment
- Animal welfare laws
- Animal behavior
- Licensing requirements
- Patrol operations
- Investigative report preparation
- Court testimony
- Investigation techniques
- Zoonotic diseases
- Animal handling
- Animal behavior management techniques
- Domestic animal capturing
- Wildlife management
- Animal care
- Teamwork
- Time management
- Multitasking
- Team collaboration
- Active listening
- Decision-making
- Self motivation
- Computer literacy
- Goal setting
- Professionalism
- Incident reporting
- Time management abilities
- Animal grooming
- Emergency response
- Stray captures
- Rabies control
- Communication skills
Certification
- ACO - Certified Animal Control Officer
- Certified Euthanasia Technician
Timeline
Animal Control Officer
City of Nacogdoches Animal Services
12.2021 - Current
Kennel Attendant
City Of Nacogdoches Animal Services
10.2012 - 12.2021
High School Diploma -
Zavalla ISD