Dedicated professional with extensive experience in customer service and team leadership. Skilled in quality control and creating appealing displays, contributing to enhanced customer satisfaction and operational success.
Overview
5
5
years of professional experience
Work History
Fruit Expert
Edible Arrangements
08.2025 - Current
Assisted in selecting and preparing high-quality fruits for arrangements.
Maintained cleanliness and organization of workspace to ensure efficiency.
Collaborated with team members to create visually appealing fruit displays.
Learned proper handling techniques to preserve freshness and quality of products.
Team Leader Manager
PetSmart
08.2024 - 03.2025
Coordinated team activities to enhance workflow and promote collaboration.
Implemented operational procedures to improve team efficiency and productivity.
Trained new staff on best practices and company policies for seamless integration.
Assisted in resolving team conflicts to maintain a positive work environment.
General Manager
Di Abruzzo LLC
08.2022 - 08.2024
Developed and implemented operational strategies to enhance productivity and efficiency across all departments.
Oversaw daily operations, ensuring adherence to company policies and procedures.
Managed budget allocations, optimizing resource distribution for maximum return on investment.
Coordinated cross-functional teams to achieve project milestones within established timelines.
Established vendor relationships, negotiating contracts to secure favorable terms and pricing.
Wait Staff Member
Layalina Mediterranean Grill
08.2020 - 07.2022
Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
Managed food and beverage orders efficiently, maintaining accuracy throughout service.
Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
Trained new wait staff on restaurant protocols, enhancing team performance and service quality.