Charly Ortiz Martinez

• Managed inbound and outbound lead coordination with supervisors to optimize outreach efforts.
• Answered phone calls and sent emails to facilitate effective communication with clients.
• Assisted in inventory management by gathering paperwork and placards for accurate tracking.
• Loaded trailers efficiently while adhering to safety protocols during operations.
• Tracked inventory levels and conducted cycle counts, ensuring precise record maintenance.
• Provided customer service support, addressing inquiries, complaints, and returns promptly.

• Organize a team to charge products for other team members.
• Reviewed work orders before starting work to determine necessary materials and meet deadlines.
• Communicate with other departments to receive and finish the workload.
• Organize safety meetings to provide feedback to managers.
• Enforce safety, delivery, productivity, and quality to reach targets and daily goals.
• Utilized warehouse management systems to track product locations and movements.
• Collaborated closely with other departments on special projects as needed.

• Translated English & Spanish to management & tenants; maintained a friendly work environment for tenants and management
• Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism.
• Inspected main buildings and adjacent structures to check system functionality and assess repair needs.
• Maintained inventory of tools and supplies for efficient workflow management.
• Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.

Executed sewer replacements and conducted spot repairs to ensure system integrity.
Performed hydrojetting and descaling to maintain optimal flow in pipelines.